Vehicle technology provider Tech Mahindra has secured a contract from the New Hampshire's Division of Motor Vehicles (DMV) to deploy the Motor Vehicle Enterprise System (MOVES) on the local vehicles for 22 months.
MOVES is a configurable Microsoft Dynamics CRM-based technology, which helps in managing driver licenses, financials, financial responsibility, hearings, inventory, dealers, and inspection stations.
As part of the contract, the technology provider will replace the new system with the New Hampshire DMV's current traditional system.
New Hampshire State Motor Vehicles Division director Rick Bailey said Tech Mahindra's MOVES solution is believed to offer a framework that the company could customize to fit its needs.
"We were looking for an innovative solution that enables us to be more efficient as an organization," Bailey added.
The technology was developed by Tech Mahindra is association with Microsoft in order to offer better customer service, compliance checks, performance measures, and fraud prevention mechanisms.
Microsoft Corporation eGovernment Solutions director Andy Pitman said, "We believe that this commercial off the shelf software centric approach to DMV modernization can reduce implementation risks and result in a more maintainable solution for the State."
