FCS Computer Systems (FCS), a leading comprehensive hospitality solutions provider, today announced that its FCS Unicorn, a Universal Interface and Billing system, is compliant with key communication solutions from Avaya, a global provider of business collaboration systems, software and services.
FCS Unicorn was designed for hospitality organizations requiring an onsite multi-property or cloud-based universal interface and high-end billing system. The solution helps make billing and system integration simple for large-scale hotels, integrated resorts and multi-property operations. The application is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 6.0.
"The compatibility between Unicorn and Avaya Aura Communication Manager provides a host of operational benefits for our hotel customers who want the convenience of our cloud-enabled solution with comprehensive billing capabilities from multiple systems via one interface," says Steven Weeks, CEO of FCS. "Our customers can now incorporate new technologies easily and cost effectively with their communications infrastructures."
FCS is a Technology Partner in the Avaya DevConnect program — an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
As a Technology Partner, FCS is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure — speeding deployment of new applications and reducing both network complexity and implementation costs.
"Technology Partners like FCS are expanding the choices available to Avaya customers," said Eric Rossman, vice president, developer relations, Avaya. "With a broad selection of standards-based solutions that are compliance-tested for compatibility, businesses can use communications strategically in their operations and make critical information readily available to both clients and employees."
Please visit FCS at HITEC in Baltimore, June 25th to 28th at Booth #1827
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.
About FCS
Founded in 1982, FCS is a comprehensive hospitality technology solutions provider, with an extensive portfolio of integrated products used by more than 4,000 hotels in 32 countries. Their Universal Interface and Billing solution offers onsite or hosted options. WinVoice is an analog/SIP based voicemail solution. e-Solution is a suite of hotel operation applications including e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery, which will all be available on the cloud-enabled "c-Solution" platform, and operates on smart devices for field staff to take immediate actions via the "m-Solution" platform. FCS' newest innovation is the i-Guest solution that allows guests to access hotel services via their own smart devices.
Source:
http://computernewsarticles.com/computer_articles/2012/06/fcs-unicorn-solution-now-rated-quotavaya-compliantquot-285788.htm
