IT buyers are moving away from using external networking services,according to new research from Computer Weekly and TechTarget.
The survey showed 55.5%of organisations had used outside services for their networking,wide area network(WAN)and unified communications deployments.However,just 33%said they planned on outsourcing these tasks in the next two years.
Only 13%of those who hadn't used external services for networking before planned to try it for size in the next 24 months.
A drop in budget was the main reason for moving away from the services,as 28%believed their specific service budget would fall–half of which said it would go down by more than 10%.
More findings from the Computer Weekly/TechTarget research
Europe and US IT services spending 2013 revealed.Part one:changing budgets
What is driving IT services spending in 2013 Survey:Part two
What do you look for in your IT services provider Survey:Part three
What IT are European businesses outsourcing Survey:Part four
Two thirds said it was because they already had the skills in house,with just 9%blaming it on being too expensive.
Cisco was still the dominant provider of services for these companies.A significant 50%of respondents said they got their services from the networking giant,whilst 25%said they sourced it from Cisco authorised resellers or integrators.
The nearest significant player after that was HP,which 24%of the IT buyers said they got services from,followed by IBM at 18.5%.
The top two reasons for choosing the providers were the expertise they had on specific networking disciplines or due to an existing relationship–cited by 58.7%of respondents equally.Yet,even in times of tightening budgets,only 33.7%said best price was their main driver when choosing a service provider.