Trade Resources Industry Views Players Have Been Urged to "Personalise" Customer Experience to Build Loyalty

Players Have Been Urged to "Personalise" Customer Experience to Build Loyalty

Austrilian bricks-and-mortar retailers bruised by the high dollar, lack of innovation and perceived threat from online players have been urged to "personalise" customer experience to build loyalty.

A retailer in the US has begun personalised homepages to customers who want the convenience of paperless and hassle-free shopping.

Chris Griffith 'Hardware manufacturers met in Silicon Valley last week to continue drafting new open standards for data centres' NEW Facebook-sponsored open standards for data centre and server architecture could hurt some manufacturers.

Fran Foo 'Australia is gearing up to be the battleground for cloud computing supremacy' THE world's leading computing companies are ready for combat.

Jennifer Foreshew 'The rise in demand for big-data skills has exposed a shortage of talent both in Australia and elsewhere' THE rise in demand for big-data skills has exposed a shortage of "fully formed" talent both in Australia and elsewhere.

Source: http://www.theaustralian.com.au/australian-it/it-business/personal-websites-to-lure-retail-customers/story-e6frganx-1226558501063
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'Personal' websites to lure retail customers
Topics: Construction