Arti ve Arti Teknoloji Hizmetleri San. Tic. A.S. joins FCS as a Southeastern Europe Valued Business Partner servicing all of Turkey
FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, announces an official partnership with Arti ve Arti Teknoloji Hizmetleri San. Tic. A.S.. Arti ve Arti 's head office is based in Istanbul and has over 175 employees. Its specialties cover a wide range of sectors such as hospitality, banking & financial institutions, retail, construction, utilities, logistics, pharmaceuticals, telecommunications, manufacturing, petroleum, education facilities, airlines, healthcare and much more.
In recent years, Turkey has experienced notable growth in the number of new hotels being constructed. In the first half of 2012, there were 19 new hotels built in the 5-star market. With investors focused on Southern Turkey as a major growth area along with the main cities of Istanbul, Ankara, Izmir and Antalya, this is an ideal time for FCS to strengthen their presence in the Turkish hospitality market.
The partnership developed when Arti ve Arti found that its existing hospitality sector customers were seeking a more complete hospitality solutions focusing on specific departments, such as housekeeping, engineering, concierge and more. With those needs in mind, the company sought out innovative technologies to complement their current products. They soon identified FCS solutions as a perfect fit for both their client needs and their future growth strategy in the hotel market.
"Our business strategy is to look at specific market segments, and hospitality is a key vertical for us as we see tremendous growth with new properties opening over the next five years," says Min Ayten, Business Development Manager for Arti ve Arti. "We want to team up with a partner that truly understands hotel operations and more importantly, has the solutions that solve the common day-to-day challenges. Along with our existing resources, we are very pleased to partner with FCS as their Value Business Partner and are very excited about the new opportunities within this market."
By joining forces with Arti ve Arti, FCS gains the business relationship from a company who currently managing over 40,000 systems across Turkey with 14 years of experience. Arti ve Arti's award-winning reputation with area businesses will aid in the introduction and adaptation of FCS' comprehensive suite of hospitality solutions to the local market. The partnership positions both companies as the leading providers of back-office guest support solutions and guest-facing mobile applications to the Turkish hoteliers.
"We are delighted to announce Arti ve Arti as our FCS Value Business Partner in Turkey," says Raj Harash, Sales Manager - Europe for FCS. "During a recent feedback survey, many of our customers highlighted their desires to have local support within Turkey. The responses from our hotel partners have been very positive about the partnership between FCS and Arti ve Arti. This allows us to focus on providing cutting-edge solutions to the area with peace of mind, knowing we have a very reliable Value Business Partner with a tremendous business reputation within the market place. We are looking forward in working with Arti ve Arti on existing and future business opportunities.
About Arti ve Arti Teknoloji Hizmetleri San. Tic. A.S.| Arti ve Arti was established in 1999 and provides enterprise technology services with a customer-oriented approach. Arti ve Arti is a leading IT sector company with an understanding of modern management who partners with industry-leading technology companies in different areas of products, solutions and services. Specifically, it is the biggest business partner of technology giant HP in Turkey. It has been operating as HP's Authorized Service Center. With product distribution and high throughput capacity, their service center is the largest HP Authorized Service Center in Turkey, providing 7x24 professional support services with 106 business partners in 81 cities in Turkey. In addition, they provide a variety of software solutions which are developed by its own software development team to its customers.
About FCS Computer Systems | Founded in 1982, FCS is a comprehensive hospitality technology solutions provider, with an extensive portfolio of integrated products used by more than 4,000 hotels with over 8,000 installations in 32 countries. FCS comprehensive solution is comprised of five main platforms. FCS Operation Suite Platform includes a universal interface and billing solution offering onsite or hosted options; and an analogue and SIP based voicemail solution. FCS e-Solution Platform is a suite of web-based guest serving applications including e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery, which will be available on the cloud-enabled FCS c-Solution Platform. FCS m-Solution Platform is a suite of mobile device applications for field staff to take immediate actions via their mobile devices to service the guests. These mobile apps are designed to work in conjunction with e-Solution and c-Solution Platforms. The newest innovation is FCS i-Solution Platform which comprised of different mobile applications running on guests' own mobile devices and IP phones, allowing them to access hotel information and services anytime and anywhere.
