More than a third (36%) of Which? members who get paid for the electricity they generate from solar panels told us they have had a problem getting their feed-in tariff (FIT) paid, an exclusive Which? survey has revealed. Energy companies ...
Tags: solar panel, electricity, solar, feed in tariff
Energy supplier EDF is having problems with a new complaints management system amid a huge rise in the volume of customer grievances. A report on Radio 4’s You & Yours programme described a massive increase in the number of customer ...
Tags: EDF, complaints management system, customer grievances, software
Search engine giant Google has entered into an agreement with the Grand River Dam Authority (GRDA) to use 48MW of wind energy from the Canadian Hills Wind Project to power its Oklahoma datacentre. The collaboration is part of Google's ...
Tags: Google, Oklahoma datacentre, wind capacity, renewable energy
Switching your energy supplier could save homeowners between £200 and £300 on their annual energy bill, according to one leading energy efficiency service. As the National Energy Action's (NEA) Sarah Wright notes, a number of ...
Tags: energy, energy efficiency, households, fuel
Burnley solar panel company Solarlec has got a double seal of approval from the renewable energy industry in an annual review. The Microgeneration Certification Scheme carried out a full assessment at the company's Billington Road ...
Tags: Burnley solar panel company Solarlec, solar PV panel, MCS
It seems that consumers have finally embraced online price comparison websites to shop for both their car and home insurance deals and their energy supplier, according to Quido. The UK cashback website published figures this week that ...
Tags: energy supplier, UK, fuel
It's national Big Energy Saving Week this week(October 22nd-27th),which means a whole host of consumer watchdogs and price comparison services are coming together to urge householders to get a better grip on their fuel spend. And Consumer ...
Tags: energy, energy saving, fuel, heating
A round of price hikes from two of the UK's biggest energy suppliers is expected to signal a further flurry of fuel increases that will hit some of Britain's most hard-up consumers where it hurts. Last week the UK's largest energy ...
Tags: LED lighting
Businesses are spending millions on engaging customers through their mobile phones, according to research from IT services provider Tata Consultancy Services. Tata Consultancy Services (TCS) said the trend is set to grow over the next ...
Tags: mobile phones, IT services, Tata Consultancy Services, TCS
Energy supplier EDF has made an app that enables customers to submit meter readings by using the camera on a smartphone. Customers can take a snap of their electricity and gas meters and send it directly to EDF,which will automatically ...
Tags: EDF, smartphones to snap meter readings, submit meter readings
The Siemens Building Technologies Division has acquired Pace Global, a U. S. -based energy service provider. The acquisition underscores Siemens’ commitment to helping customers increase the value of their companies by optimizing ...
Tags: market view, Siemens
J.D. Power and Associates, a global marketing information services company, has today released results from its 2012 Electric Utility Business Customer Satisfaction StudySM. The survey shows that businesses with smart meters (16% of those ...