Hosted virtual desktop provider releases whitepaper on recent data center expansion. CyberlinkASP, the leader in hosted virtual desktops and private cloud solutions, today announced that it has released a Case Study on its recent ...
Tags: CyberlinkASP, Case Study, Data Center Expansion, Computer Products
A new variant of a Trojan program called Reveton that prevents victims from using their computers and displays rogue messages from law enforcement agencies is using localized voice messages to trick victims into paying made-up fines, ...
Tags: Reveton, victims, computers, displays, antivirus vendor, Trend Micro
NEW YORK, NY, July 24, 2012 /24-7PressRelease/ -- Voted by CRN & Network World as one of the top emerging companies in 2010 and 2011! DeskCenter USA Reduces your Annual Budget - Guaranteed. New Version 9.4.1 IT Management - Easier. ...
Tags: DeskCenter, global software, IT Management Suite software
TeamSupport.com announces the appointment of John South as Vice President of Sales. TeamSupport.com- the award winning provider of collaborative customer support software - today announced the appointment of John South as Vice President ...
Tags: John South, Computer Products, TeamSupport
Many IT organizations have neglected their help or service desks for years. But that's not the case at Land O'Lakes Inc., a company whose products include butter. When Barry Libenson, the CIO at Land O'Lakes Inc., a cooperative with 9,000 ...
Tags: IT organizations, Land O'Lakes Inc., service desk, Lotus Notes app, Cloud
TeamSupport.com, the award-winning provider of collaborative customer support software, has reintroduced itself with a new brand identity and Web site. The cloud-based software company's new logo and Web site, featuring a stylized ...
Tags: TeamSupport, customer support software, software, cloud computing
EMI Music Publishing, has deployed a cloud-based IT service management software-as-a-service (SaaS) from Sunrise Software to support 900 users in 55 countries around the world. SaaS service management product Sostenuto took one week to ...
Tags: EMI Music Publishing, IT service, cloud computing, Sunrise Software
When troubleshooting computer problems, enterprise workers have long turned to their office mates for help before taking the time to file a formal request for support from the help desk. But the rise of social media, employee mobility, ...
Tags: computer problems, enterprise workers, support, help desk
Global accountancy firm Mazars has outsourced the management of access to Oracle and Sharepoint applications for 6000 global staff. The company uses Novell’s Access Manage and Identity Manager products to provide secure access to ...
Tags: Mazars, Oracle, Sharepoint applications, ERP
A Microsoft-commissioned report published last week said companies can save tens of thousands of dollars in support and development costs by standardizing on one browser. Although the report, conducted by Forrester Research and paid for ...
One look at Ipininder Singh, director-technology, Convergys, and you know little fazes the man. His lithe frame and steely gaze leave little doubt. But then, maybe all he needed was for the right project to come along, a project his own ...
Tags: Convergys, lithe frame, steely gaze, fleet management
BSolutions announced today that it will provide Microsoft Dynamics CRM 2011 Online in order to improve business productivity for small and medium businesses (SMBs) across the Middle East and North Africa. Microsoft Dynamics CRM 2011 ...
New research from IT services provider, Unisys, has found that IT support for BYOD has decreased significantly as compared to 2011. The proportion rated as having high levels of support for employee-owned smartphones and tablets fell from ...
Tags: device, BYOD, IT, IT support
Customer Interaction Solutions magazine acknowledges TeamSupport's innovation. TeamSupport.com- the popular provider of web-based customer support and help desk software solutions - today announced the company has been recognized by ...
Tags: Customer Interaction Solutions, TeamSupport, customer support
HAMMOND, LA, August 04, 2012 /24-7PressRelease/ -- The Brightbox contract allows Barrister to service the kiosks nationwide in places such as bars, restaurants, movie theaters, gyms and casinos. Barrister will be installing and maintaining ...
Tags: Brightbox, Barrister, kiosks, online service