Many IT organizations have neglected their help or service desks for years. But that's not the case at Land O'Lakes Inc., a company whose products include butter. When Barry Libenson, the CIO at Land O'Lakes Inc., a cooperative with 9,000 ...
Tags: IT organizations, Land O'Lakes Inc., service desk, Lotus Notes app, Cloud
HP has announced a range of new products with built-in software-defined networking (SDN) capabilities, placing a huge bet on the emerging technology. The company claimed that while other vendors have embraced SDN – which offers ...
Tags: HP, Portfolio, Computer Products, Networking
Simon Moorhead began his career as the Bank of England’s CIO with a baptism of fire, having started in November 2008 – just two months after Lehman Brothers collapsed and a year after Northern Rock was rescued by the government. ...
Tags: CIO, Computer Products, Simon Moorhead
IT vendors and analysts sometimes make statements about SMBs not "getting‟ the importance of disaster recovery (DR). But how true is this? And for those taking measures to allow recovery of IT systems and data in the event ...
Tags: IT, disaster recovery, IT systems, IT department
Businesses must make availability of IT services a boardroom issue because there is growing evidence of employee frustration and resentment when systems are unavailable, according to research from Imperial College. Many staff now expect ...
Tags: IT services, Imperial College, IT industry, IT infrastructur
Engineering firm Mott MacDonald will roll out Microsoft products globally over the next year as it moves towards a Microsoft-centric business strategy. More than 12,000 of the company's staff in 140 countries will have access to Microsoft ...
Current business security models fail to prepare for cyber threats in the face of highly sophisticated, powerful cyber attack tools that are no longer the preserve of nation states, as they filter down to a wider community of attackers. ...
Tags: security models, hackers, cyber attacks, Cyber criminals
The year 2012 will go down in history as the year when people voted with their wallets and decided that tablets are good enough for work. The success of tablets has driven people to bring their own devices to work. Supporting these ...
Tags: tablets, managed desktop estate, PC suppliers, desktop virtualisation, IT
The suspension of bidding for the Thameslink rail franchise acted as a proof of concept for operator Go-Ahead's decision to move to a cloud-based collaboration platform. The incompetent handling of the bidding for the West Coast rail ...
People will spend more than £1,200 to buy their own devices, which questions the need for IT departments to continue purchasing and supporting desktop and laptop PCs. In a recent study by analyst Forrester, 33% of respondents ...
Tags: desktop, laptop PCs, self-service app, smartphones, VPN software
Increased regulation, reduced profits and changing customer demands are driving banks to replace home-grown software with commercially available alternatives. Simon Paris, head of global banking at SAP, said the strategic change has been ...
Tags: Simon Paris, Commercial Systems, home-grown software, SAP system
Five years after German retail giant Otto provided investment capital for a start-up analytics software supplier, it achieved a 40% improvement in demand forecasting from the resulting technology. Otto derives revenue of €11.6bn ...
Tags: German, Computer Products, Retailer, Otto, Neural Software
IDG News Service - Citrix Systems has started to detail the future of Windows desktops and applications in its virtual environments with tech previews of Excalibur and Merlin, the first versions of its Project Avalon. Project Avalon, ...
Tags: Citrix Systems, Windows desktops, Project Avalon, computer
As mobile devices and social media put down ever deeper roots in IT, businesses are seeing big changes in how employees do their jobs and how customers interact with them, in addition to--ideally--using the technologies to find new revenue ...
Tags: mobile devices, social media, IT, BPM
Latest ownCloud 2012 Business and Enterprise editions also introduce advanced synching features and updated Android client LEXINGTON, MA, June 30, 2012 /24-7PressRelease/ -- ownCloud, the commercial entity behind the popular open source ...
Tags: ownCloud, ownCloud Business, Android client, file sync