Iraqi mobile telecoms company, Asiacell has teamed up with Ericsson on a three year contract which will see the telecoms operator utilising Ericsson’s Charging & Billing in One system. Under the agreement, Ericsson will do systems ...
Tags: Ericsson, Premium customer experience, Telecommunications operators
Marston's has chosen Ruckus Wireless to bring connectivity through Wi-Fi to its pubs,hoping to entertain customers and offer more innovation in its business model. The chain has over 2,000 pubs across the UK and operates five ...
Polaris Financial Technology Ltd, a leading global Financial Technology Company, today announced the launch of its FATCA and Global KYC Ready IntellectTM Customer Onboarding Hub (ICOH) solution at SIBOS 2012 in Osaka, Japan. ICOH is a ...
Tags: Polaris Financial Technology, ICOH, client onboarding lifecycle
Focus Softnet, the leading software development company, today announced the launch of Focus CRM version 2.0, a web application that packs even more features and functionalities than the previous version of the product. The new Focus CRM ...
Tags: software development, software, web applicatio, Focus CRM
SAP kicked off its Sapphire Now event in Madrid today by announcing the release of its new customer experience solution, 360 Customer. Co-CEO Bill McDermott delivered his keynote via satellite link due to a family emergency which ...
Tags: 360 Customer, Bill McDermott, cloud, HANA, highlightedpost, Madrid 2012, SAP
Stibo Systems, the Strategic Information Management Technology and Solutions Company , today announced that the company was awarded the number one "Hot Vendor" in Ventana Research's 2012 Value Index for Product Information Management based ...
Tags: Stibo Systems, Strategic Information Management, Hot Vendor, IT industry
UK-Today Scala,Inc.has announced the installation of more than 350 digital signage screens at Britain's third largest shopping centre,Westfield Stratford City.The installation was carried out by Scala-partner Esprit Digital. Included are ...
Ventana Research has announced that the firm will share key findings from its yet to be published Business Technology Innovation Benchmark Research, as well as present facts from other new and recently released research on big data, cloud ...
Tags: Ventana Research, Business Technology Innovation Benchmark Research
Are the nation's LTE wireless carriers prepared for the video chat data crunch expected to come with the next-generation iPhone and other devices that are expected to launch this fall? The answer: It depends on whom you ask. Both AT&T ...
Tags: LTE wireless, video chat data, facetime, iphone 5
PARK CITY, UT (BRAIN) — Competitive Cyclist founder Brendan Quirk is now executive vice president of customer experience at Backcountry.com. In this new role, Quirk will be in charge of every aspect of the customer experience across ...
Samsung Galaxy S III’s display is thinner and has a greater range of colours than that of the Apple iPhone 5, an IHS iSuppli teardown analysis revealed Tuesday. But IHS iSuppli analyst Vinita Jakhanwal noted that the differences ...
Tags: iPhone5, isuppli, Samsung, teardown analysis
Thierry Vasseur, Regional Sales Director, Zebra Technologies 1. What are your company’s key products and services? Zebra Technologies offers technologies that give a digital voice to an organisation’s assets, people ...
Tags: GITEX, Zebra Technology, technologies, business actions
OLDSMAR, FL, June 13, 2012 /24-7PressRelease/ -- SMC Software, a leading provider of real-time centralized reservations technology for the parking industry, has refined its cloud-based enterprise software to encompass seamless integration ...
Tags: SMC Software, realtime reservation, parking industry, parking facility
July 27, 2012 /24-7PressRelease/ -- To comply with the obligations of the pending Treating Customers Fairly (TCF) policy, the South African insurance industry must speed up the implementation of customer profiling and targeted, effective ...
Tags: Treating Customers Fairly, insurance industry, communication strategy
SAN RAMON, CA, August 09, 2012 /24-7PressRelease/ -- Ventana Research has released its latest Benchmark Research on Customer Feedback Management. Ventana Research undertook this benchmark to gain insight into how customer feedback can be ...
Tags: Ventana Research, customer feedback, customer experience