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Enterprise Support service
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SAP User Groups Aren't Pleased with The Vendor's Announcement
Feb 18, 2013SAP user groups aren't pleased with the vendor's announcement this week that new customers will soon pay more for Standard Support, but at least so far, there doesn't seem to be a backlash as strong as the one that occurred a few years ago ...
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SAP: New Customers Will Soon Have to Pay More for Standard Support
Feb 8, 2013Following SAP's announcement this week that new customers will soon have to pay more for Standard Support, a number of user groups have spoken out against the vendor. However, the backlash is much less severe than the one that occurred a ...
Tags: SAP, Enterprise Support service, SAP Users
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SAP Plans to Impose a Higher Price on Its Standard Support Software Maintenance Offering
Feb 6, 2013IDG News Service - SAP is planning to impose a higher price on its Standard Support software maintenance offering later this year, with the increase applying only to new contracts. "In order to ensure the same high level of quality ...
Tags: software maintenance, SAP, software
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SAP Plans to Impose a Higher Price on Its Standard Support Software Maintenance Services
Feb 6, 2013SAP on Monday announced that it is planning to impose a higher price on its Standard Support software maintenance services. The increase will go into effect later this year, with only new contracts having to pay the hiked price. ...
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SAP and a Financial Analyst Are at Loggerheads Over
Dec 31, 2012IDG News Service - SAP and a financial analyst are at loggerheads over a recent report by the analyst, which said that a handful of customers had received substantial discounts on their software maintenance renewals. "We recently spent ...
Tags: SA, software maintenance renewals, software, company news
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SAP Is Now Offering Its MaxAttention Support Service to Companies with Software
Dec 19, 2012SAP is now offering its MaxAttention support service to companies with software that was designed and built by SAP’s custom development organisation, in a move that both caters to customers with complicated environments and stands to ...
Tags: Custom support, Enterprise support, SAP, SAP apps
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SAP and a Financial Analyst Are at Loggerheads Over a Recent Report by The Analyst
Dec 17, 2012SAP and a financial analyst are at loggerheads over a recent report by the analyst, claiming that a handful of customers had received substantial discounts on their software maintenance renewals. “We recently spent time talking with ...
Tags: SAP, software maintenance, software, renewal