Last week was an unusually quiet week in the land of IT-related snafus. Most of the snarls reported concerned existing tech issues that continue to fester without resolution. For example, late last week, Florida decided to pay unemployment ...
Tags: IT-related snafus, Plague Maryland, Governor Rick Scott, CAC
North Carolina is famous for its high-tech Research Triangle, but lately it seems that state government IT projects are bound for IT's equivalent of the Bermuda Triangle. As you may remember from an earlier Risk Factor story on state ...
Tags: Consumer Electronics, Electronics
The Bank of England has revealed that several of the UK's banks have been hit by cyber attacks in the last six months, which have led to the institutions making financial losses. In its Financial Stability Report, the bank said that the ...
Tags: Computer Products, software
Sixty years on from creation, Laura Ashley’s legacy has not only been to create a global iconic retailing brand, but also to launch and develop the careers of many retail executives who are now major players within retail and ...
Tags: Laura Ashley Legacy, Gather
There were a number of glaring IT problems facing the Illinois Department of Corrections. First, they were using green screens to access mainframe data. Second, they were unable to run reports as needed. And finally their mainframe staff ...
Tags: IT problems, green screens, mainframe data
Spanish bank Banco Santander has pulled out of its multi billion pound agreement to take over 316 Royal Bank of Scotland(RBS)branches,and the customers associated with them,because of IT integration problems. But sources say that IT ...
Tags: IT problems, RBS, deal
The IT failure that struck Royal Bank of Scotland (RBS) will cost the bank more than expected as £50m is paid to customers in compensation. The IT problems that struck in June meant customers of the bank and subsidiary NatWest had ...
Tags: Royal Bank of Scotland, IT Failure, computer problems, online services
Royal Bank of Scotland (RBS) will pay 125m in costs related to computer problems in June that meant customers could not access any funds credited to their account. The glitch in the CA7 batch process scheduler ended with 12 million ...
Tags: Royal Bank of Scotland, computer problems, computing, IT service
Hewlett-Packard has launched a hosted offering called HP Service Anywhere, providing IT service management (ITSM) software over the Internet. “We believe that SaaS as a delivery model and as a business model makes sense for many of ...
Tags: cloud, highlightedpost, HP, hp service everywhere, IT service management
Seven firms have been chosen to provide the Identity Assurance service required for benefit applicants to the new Universal Credit welfare scheme. The Post Office, Cassidian, Digidentity, Experian, Ingeus, Mydex, and Verizon will deliver ...
Today,every penny saved in a penny earned and therefore when you start having problems with important parts in your vehicle,you cannot help but cringe and curse your luck.Let's face it,problems are going to creep up from time to time and ...
Almost 40%of IT workers lose one day or more a week fixing IT problems and attempting to contact suppliers,and poor customer service from IT suppliers is proving costly to UK businesses,according to research by Rackspace. In its first IT ...
Tags: IT suppliers, UK businesses, CIOs, customer service shortfalls
Bar chain Novus Leisure has moved its IT infrastructure into the cloud and is benefiting from low costs and scalable IT which has helped it increase bookings by 100%. The company refreshed its customer relationship management(CRM)system ...
Tags: Novus Leisure, refreshed CRM system and website, pre-booked online sales
A software malfunction is to blame for making RBS and NatWest services unavailable to customers, Computer Weekly understands. A source close to the situation confirmed it was a software problem that led to two days of downtime at the RBS ...
Tags: RBS, NatWest, Online Banking, software malfunction, software problem