Kentucky Health Cooperative, Inc. is addressing higher call volumes and Kentuckians' interest in enrolling in health plans by extending call center hours and by adding call center staff. "Kentuckians – many of whom may not have had ...
Tags: Kentucky Health Cooperative, call volumes, extend call center hours
BVG-Airflo, one of the UK’s largest groups of independent specialist mail order companies, has selected Intelecom to manage up to 10,000 calls a day and process around one million orders every year from 850,000 customers. Since ...