Zendesk said Thursday a hacker gained access to support information for some customers of its online help desk software. "We've become aware that a hacker accessed our system this week," wrote Mikkel Svane, Zendesk's CEO. "As soon as we ...
Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com's Desk.com and Freshdesk. The "new Zendesk" includes a Facebook-like user ...
Tags: Zendesk, help-desk software, US, Cloud Computing