Dematic, a supplier of systems for the factory, warehouse and distribution center, has announced the expansion and strengthening of its relationship with Vocollect, a world leader in voice solutions for mobile workers and a business unit of Intermec, through a new global partnership. This collaboration provides an improved customer experience that delivers a comprehensive view of the warehouse inclusive of equipment, processes and workforce in real-time, enabling insightful decision-making for improved operations.
Vocollect solutions integrate with Dematic’s software platform for seamless, consistent application throughout the entire warehouse operations. Collaborating in this way at the global level helps ensure reliable support and repeatable results regardless of location while greatly improving the ability to make real-time decisions, leading to increased distribution and fulfillment capability while lowering costs.
“Leveraging knowledge captured from the warehouse or DC is important to the supply chain,” stated Robert Nilsson, Dematic Vice President and General Manager of Software and Supply Chain Intelligence. “Partnerships such as this will help Dematic to advance the capability of its solutions and strengthen the effectiveness of the supply chain.”
According to Nilsson, there is a clear need within the industry for intelligence or Supply Chain iQ so that data and technologies are leveraged within and beyond the warehouse and distribution centers in a way that enables smarter logistics decisions and optimization throughout the supply chain network. Dematic is focused on providing solutions that fulfill this need while enhancing the customer experience through voice, mobile and user-friendly interfaces that work seamlessly with integrated partners’ solutions such as Vocollect.
“Through our work together with more than 130 joint customers worldwide, we have enjoyed a very successful and long-term partnership with Dematic,” said Ron Kubera, Senior Vice President and General Manager, Vocollect. “Dematic and Vocollect are all about helping customers run a better business. The Dematic voice solution ‘Vocollect. Ready.’ seamlessly optimizes Dematic customers’ operations while providing them with a premier worker experience.”
