Trade Resources Industry Views U.S. Retailers Have Begun Allowing Shoppers to Collect Online Purchases

U.S. Retailers Have Begun Allowing Shoppers to Collect Online Purchases

Major U.S. retailers including Target Corp and Toys 'R Us have begun allowing shoppers to collect online purchases at their brick-and-mortar stores, but a study shows the option often saves little, if any, time over in-store shopping. In-store pickup saved shoppers just 96 seconds on average compared with searching for items on their own. In a few cases, in-store pickup took longer.

Amazon considers its $99-a-year Prime membership, which confers free two-day shipping and streaming of select movies and songs, essential to driving its growth and margins. It was unclear, however, how many of the 10 million new members were just taking advantage of a standing 30-day free trial offer

Google Inc's decision to screen Sony Pictures' film "The Interview" may help legitimize its YouTube platform as a serious rival to paid video streaming services, Netflix and Amazon.com Inc.

So far the efforts have not translated into profits. The company has lost more than $6 billion over the past four years, including $548 million in the most recent quarter. It has been selling off assets to generate cash.

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U.S. Retailers Allow Shoppers to Collect Online Purchases
Topics: Service