John Lewis has reclaimed its position as number one for customer satisfaction at the Verdict Customer Satisfaction Awards.
Held at the London Stock Exchange, the awards saw the retailer jump from its position of third place last year - missing out to Ikea and Bonmarche - to take this year's top spot.
Bonmarche retained second place, followed by Dunelm Mill, Amazon and Brantano.
The survey of 5,900 customers carried out by Verdict Research showed that John Lewis obtained scores for service exceeding those of other retailers.
It also scored highly for product quality.
Source:
http://www.toynews-online.biz/news/38693/John-Lewis-takes-top-spot-for-customer-satisfaction
