Dematic has released the Vocollect SRX2 wireless voice headset.
Wireless headsets are said to provide a better user experience and reduced maintenance costs, compared to wired headsets. However in the past, wireless headsets were not modular, meaning the allocation of a headset per operator was a financial challenge.
The Vocollect SRX2 is said to provide the benefits of wireless headsets at a lower cost of ownership. This is made possible because of its modular design allowing the low-cost headband, which is separate from the microphone, to be allocated to each operator. Not only does this design reduce the investment cost per operator, it maximises uptime, reduces maintenance costs and enhances hygiene.
The SRX2 has made asset management easier with the ability to track and manage all headsets and batteries in the DC or warehouse. Increased intelligent battery management can predict battery shift life months in advance.
The SRX2 wireless headset, when used with Vocollect VoiceCatalyst software, is also claimed to provide 50 per cent better noise reduction compared to other leading distribution environment headsets. With its highly ruggedised yet compact design, the SRX2 is claimed to work equally well in any environment including refrigerated, high noise, and fast-moving picking environments.
Woolworths has been one of the first organisations to use the new SRX2 wireless headset.
“We have seen the business benefits that the original SRX provides from a wireless perspective” said Wayne Ellison of Woolworths. “The SRX2 with its modular design allows Woolworths the opportunity to realise the benefits of wireless, whilst being able to allocate a headband to each operator. We believe this will result in greater user acceptance from a hygiene/personalisation perspective and a reduction in time lost during our hand-out/hand-in process,” continued Mr. Ellison.
The Vocollect SRX2 offers these benefits for supply chain organisations:
• Reduced cost per operator
• Maximised uptime
• Improved user productivity
• Reduced maintenance costs
• Better voice recognition and noise reduction
• Enhanced ergonomics and hygiene
• Predictive battery life
