5 June 2012 Plasma-Therm ranks highly in VLSIresearch survey for 13th consecutive year
Plasma process equipment maker Plasma-Therm LLC of St Petersburg,FL,USA has been voted by market research firm VLSIresearch's 2012 Customer Satisfaction Survey as one of the world's best semiconductor equipment suppliers.This distinction is given to the top performers in this semiconductor segment and is based on being voted one of 10 BEST Focused Suppliers of Chip Making Equipment and one of THE BEST Small Suppliers of Wafer Processing Equipment.Plasma-Therm was also ranked first in Etch&Clean Equipment.
The recent VLSIresearch survey(measuring Customer Satisfaction in the semiconductor equipment sector)found that Plasma-Therm moved up five slots to the third position,with a rating of 8.18."Customers applauded this etch&clean supplier as the highest in commitment of all Focused Suppliers as well as tying in spares support,"notes the market research firm.
"We are pleased that our continuous efforts and dedication to customer satisfaction and equipment performance are recognized in this prestigious survey by those that are most important–our customers,"notes Rich Gauldin,director of Customer Focus at Plasma-Therm."Being acknowledged each of the last 13 years as being among the very best semiconductor equipment providers is motivating,"he adds.