The difficult economic conditions have had a dramatic effect across the industry this year, however for Cutting Edge, with its strong business ethics and modern production facilities, the company is maintaining a strong and steady position as we head towards 2013. As Staffordshire’s sole trade manufacturer of Profile 22’s FS70 profile windows and doors, as well as K2 Conservatory Roofs the company is well placed to offer products and services that are dependable with rock solid guarantees.
Shirley Peake, Managing Director at Cutting Edge comments, “In a market that is still precarious and uncertain we are proud to be still standing strongly. We are in a viable position to help and provide for any Profile 22 installers affected by the sudden loss of their supplier in and around the Staffordshire area as well as further afield.”
For the building and housing sector the company delivers on services and promises with a 5 – 7 day turnaround locally and nationally. The quality standards associated with accreditation reinforce the company’s strong market status with a wide choice of windows, doors and conservatories available. The Cutting Edge product range is manufactured to exacting standards with all windows, doors and conservatories produced in-house to BS7412, BS7950 and PAS23/24 standards. Additionally the Quality Management System (QMS) is accredited under ISO9001:2008 which ensures that all manufactured products as well as internal methods and procedures are maintained at the highest level being audited twice a year by BSI Over the last 12 years, customer satisfaction has been placed as a priority with the company able to meet demand and continuing to supply some of the highest quality products on the market today at realistic costs.
In order to achieve stability in an uncertain market, senior management have constantly streamlined production with manufacturing methods continuously monitored to ensure customers only receive the best products along with reliable support services.
Shirley continues, “We focus on customer needs, understanding the market well and offering a flexible overall service At Cutting Edge the entire team is recognized and respected as much for its quality support services as for the high production standards associated with our range. We can easily accommodate the busiest of schedules.”
Part of the success is attributed to the entire team’s understanding of pressures on customers to install only the best within tight deadlines. The team is always available to listen to their customers and answer any queries that may arise, giving complete peace of mind. Key factors that place Cutting Edge ahead of competitors is its stability combined with attention to detail and the customer care warranty that is offered. Practical advice and information on everything from building regulations, energy efficiency and realistic costings are available from the highly experienced and qualified team.
Shirley concludes, “In an industry that has seen many fall, we are extremely proud of the strong presence we have and continue to maintain in this market. Customers comment that some of the main reasons for using our products stem from our reliability, our expertise and the competitive pricing of the products in our range. “Monitoring industry direction, listening to customer needs and ensuring product quality reinforces the strong and stable position we have established which our customers will always be able to rely upon.”
