FieldOne Systems, a leading provider of field service software solutions, announced today a major update for the mobile component of its Terra solution.
Terra Mobile 2.0 includes new features that will dramatically improve how FieldOne users interact with the system and better equip them to provide improved service to their customers with new scheduling capabilities, broader device support, upgraded sync for up-to-date information, and more.
"For my company, mobile tools aren't just a 'nice to have' anymore; they're a critical part of competitive field service performance, and FieldOne clearly understand that," said Pete Szmurlo, President of Pro Active Mechanical, Inc., a FieldOne customer. "They stay ahead of the trends and keep rolling out improvement and new features so we're always armed with first-class field management tools that keep us running smoothly."
Released and available to download on Google Play (for Android) and the App Store (for iPhone), current Terra Mobile customers will receive an automatic notification about the update.
The new features unveiled in this release include:
- Support for Android 3.0 and 4.0
- Instant formatting for various screen sizes and resolutions on Android devices, including a variety of tablets
- Automatic rotation of schedule and material screens according to device rotation
- Keyboard now works in horizontal mode
- Ability to create a new schedule or copies of an existing schedule from mobile
- Ability to create a follow up schedule out of an existing schedule
- Ability to hide sale/cost amount fields based on security
- Ability to create new parts on the mobile
- Ability to change the status and sub status directly from dispatch screen
- Dramatically enhanced search performance
- Improved sync so schedules deleted on desktop are now properly deleted on the mobile
- Custom fields on work order parts are now shown on the mobile
"We at FieldOne are committed to constantly updating and upgrading all our mobile solutions to meet the ever-changing demands of the field," said Ilan Slasky, FieldOne CEO. "For this release in particular, we listened carefully to client feedback and our developers worked around the clock to bring these exciting new features to our rapidly growing user base."
Terra, FieldOne's well-known client-server software-based solution, is the result of more than a decade of development with advances and feature additions based on customer feedback. Terra's mobile app provides field service technicians access to up-to-date account information from their mobile device as they move from job to job.
Designed specifically for service businesses, FieldOne solutions increase profitability by driving productivity and greater efficiencies through reducing or eliminating wasteful tasks and operations with the use of effective, cutting-edge technology.
For a full list of features or for more information, visit http://www.fieldone.com
About FieldOne
Founded in 2001, FieldOne is an innovative, secure and scalable service management system providing field service companies with powerful tools to streamline their business processes. From up-to-the-minute technician scheduling and status information to on-site wireless data entry, complete inventory control and automatic invoice creation, FieldOne is easy to use, all-in-one software solutions.
FieldOne's innovative, secure and scalable software offerings -- the client-server based Terra and the Cloud-based, enterprise-ready Sky, released in January -- enable our customers to spend less time entering and managing data, freeing up valuable time for revenue-generating work. With FieldOne, organizations can more efficiently handle all of their day-to-day activities without wasting hours on duplicate work. Most importantly, they can spend more time helping their own customers and growing their business.
The company's products have driven streamlining and significant savings in industries including property and facilities management, HVAC, medical and diagnostics, IT and technology, mechanical, janitorial, landscaping, contracting, fire and security, pest and environmental control, plumbing, pool and spa, electrical, roofing, and irrigation companies.
Source:
http://computernewsarticles.com/computer_articles/2012/06/fieldone-systems-releases-major-mobile-update-288851.htm
