Trade Resources Industry Views Chinese Companies Failed to Target The Right Customers by Marketing Their Products

Chinese Companies Failed to Target The Right Customers by Marketing Their Products

Chinese companies have been quick to move into the commercial drone market. But many have failed to target the right customers by marketing their products.

Areas such as research, sales and promotions need to be beefed up if these cutting-edge technology firms are to cash in on a potentially massive domestic market for unmanned aerial vehicles.

In the next 15 years, the commercial sector is projected to grow to about 50 billion yuan ($8.18 billion) annually, according to Zhang Feng, secretary-general of the Aircraft Owner and Pilots Association of China.

"The country will need more than 10,000 civilian drones once the industry is fully developed," Zhang said. "The market value will eventually reach 50 billion yuan a year."

Key industries that should be targeted include the agricultural and natural resources sectors, such as miners and energy firms, as well as the geological and advanced science markets. The leisure industry also has tremendous growth prospects as consumers rush to buy drones.

"We now have a large number of enterprises and institutes developing and producing unmanned aircraft for civilian sectors," Wang Yangzhu, a senior researcher on civilian drones at Beihang University, formerly known as Beijing University of Aeronautics and Astronautics, told China Daily in an exclusive interview.

"We know there must be a lot of government departments and business sectors taking interest in drones, but the fact is that only a limited number of civilian UAVs have been sold."

Wang is convinced the problem lies with the commercial side of UAV companies. They need to get their message across to potential buyers and make it clear why they should be investing in drones. Marketing and promotions will be crucial in the domestic sector.

"A lot of manufacturers can't find buyers even though they have different models available for sale," he said. "As for potential buyers, they don't know what kind of drones they need or where to obtain such equipment. What is needed is an important link between them, something like a housing agent, between homeowners and house buyers."

Already there are 400 Chinese companies involved in the civilian UAV business, the Aircraft Owner and Pilots Association of China has estimated.

Many of the State-owned defense contractors, such as Aviation Industry Corp of China, China Aerospace Science and Industry Corp, and China Electronic Technology Corp, have invested heavily in drone development.

But these State-owned giants must now expand their market research into finding out what customers want and mount promotional and marketing campaigns, Wang pointed out.

"They say their drones can be adopted for most industries, but what is ironic is that none of these industries have bought their products," he said. "Of course, the companies can blame the lack of awareness of what drones can do.

"But another important reason, which they will not speak publicly, is that these defense technology giants still focus on military contracts rather than civilian deals," he explained.

UAV firms will also have to adjust to the different requirements and specifications that potential buyers are looking for in the commercial sector. Clients might also decide to place small orders, which could cause manufacturing problems.

"Different companies have different requirements in terms of size, flight range, operational duration as well as payload," Wang said. "In addition, they might just want a small order of say two or three drones.

"This situation inevitably makes manufacturers reluctant to develop a new model for them," he added. "Therefore the Chinese market really needs to establish service providers that can collect, analyze and integrate users' requirements."

Wang envisions that leasing companies will eventually move into the market as they already fill a vital role in the aviation sector.

These companies would buy and rent a variety of drones, which could be used in seasonal industries, such as farming. But costs would have to come down before that happens.

Many of the Chinese-made drones are designed for military use and they are extremely sophisticated. Naturally, this pushes up the price, and that is a problem for the domestic market.

"Unnecessary functions or equipment lead to high production and operational costs," Yang Shaowen, a senior manager of unmanned aircraft from Aviation Industry Corp of China, said.

Source: http://www.chinadaily.com.cn/business/2015-06/16/content_21015702_2.htm
Contribute Copyright Policy
Drone Firms Must Do The Groundwork