Abu Dhabi National Insurance (ADNIC) launched a new suite of medical insurance products after collecting feedback from major brokers, customers and insurance partners.
The new suite of products is divided into four tiers named platinum, gold, silver and bronze to assist corporate and individual customers in selecting the most suitable product as per requirement.
The company will provide a multi-lingual medical authorization center for 24 hour support for the colour coded medical product line customers for easier application.
Benefits of the enhanced product line include reimbursement of claims at actual cost outside the company's network, increased annual cover limit, pre-existing or chronic medical conditions coverage up to the annual policy limit. Also included is approval of at least 80% of the medical pre-authorization requests within four hours of ADNIC receipt.
ADNIC CEO Walid Sidani said that the company's product strategy is to continuously improve range of products to ensure that customers requirements are met at all time.
"Moving forward, we intend to implement similar improvements on our other consumer insurance solutions," Sidani added.