As one of the UK’s leading manufacturers of ready assembled furniture, Kingstown now offers a responsive dedicated home delivery service. Part of this service is having a fleet of 22 vehicles that ensure its furniture is delivered to store or to the customer’s home address in a timely and efficient manner.
It comes complete with an online tracking service for customers to monitor their furniture. Trained and uniformed staff will deliver the furniture to the customer’s room of choice and remove the packaging and assemble the furniture.
Kingstown prides itself on this service, and this year it has seen many more customers taking up the option to better service their own customers and have the furniture delivered to their home.
Sterling Furniture recently signed up for direct home delivery, and manager Stuart Brown says: “We were approached by Kingstown to implement this and thought it was a great concept and is definitely the way forward for us retailers. We have seen a reduction in damage, costs and handling time.”
Kingstown's new website has a section on direct home delivery and is updated weekly to show the up-to-date lead times. Users can simply register their details by going to the website and entering the retailer login to find the DHD section along with other customer support areas.
