Online Business Applications (OBA) has launched a lighter, web-based version of its Information Request Management System (IRMS) software, IRMS-CE.
The new Web-based version is fully compatible with the company's legacy IRMS software, and allows the company's service representatives to easily capture and respond to medical information requests from health care professionals.
The IRMS-CE enables users to expand their communications globally by sharing standard documents, FAQs, product information, literature, enclosures and other information.
In addition, IRMS-CE allows users to modify standard documents and then attach them to a case, to attach additional documents from any directory, and to record transactions through the case log.
IRMS-CE OBA president Dennis Oles said being web-based, IRMS-CE is an ideal solution for those users providing request/response management as well as content search and retrieval.
"The system allows users to search and display content for verbal responses or they can reply by sending a simple email using pre-defined templates with the appropriate documents attached," Oles added.
OBA is a provider of health science software solutions for pharmaceutical, biotechnology and medical device companies in the areas of medical communications and drug safety.