Eastman Chemical Co. has successfully implemented the AtHoc Interactive Warning System(AtHoc IWS) for its next generation, emergency mass notification system. By selecting an IP-based mass communications platform, Eastman unifies traditional analog, digital, IP, mobility and radio technologies into one complete, fully integrated interactive crisis communication system designed to quickly reach its workforce in any situation.
Its investment in the AtHoc solution reflects Eastman's strong culture of safety and its commitment to zero injuries in the workplace. The initial IWS implementation resides in the Kingsport, TN corporate headquarters, a mega-plant with a workforce community of 10,000 employees and contractors.
Eastman began the Strategic Safety Improvement Initiative in 2011 to effectively improve the safety of all employees and contractors. To that end, the team developed extensive criteria that balanced specific solution requisites for a mass notification communication system, including:
A network-centric IP solution with mandatory integration with Microsoft Lync VoIP The option to deploy as a private, public, or hybrid cloud to comply with user privacy and enterprise-level security needs Integration with the Eastman Active Directory Integration with legacy devices and radio systems Interactive communications Proven track records in system performance and customer satisfaction A commitment to a longstanding customer/provider partnership.
With these essential components defined, Eastman set out on a rigorous 18-month formal research process that culminated in the selection of the AtHoc IWS solution.
"Our team assessed multiple vendors," explained Keith Bennett, area supervisor for Plant Protection Services at Eastman. "During visits to AtHoc customers like Texas A&M University and the United States Air Force, we witnessed AtHoc's commitment to customer success. AtHoc demonstrated technical solutions, innovation, and a proven culture of long-term partnership with their customers."
By transforming the IP network into an interactive end-to-end mass communication system, AtHoc introduces the convergence of physical security and safety into the IP environment. The AtHoc solution has brought to reality the concept of enterprise-wide reach and accounting for all personnel during an emergency.
"We are excited to be working together with Eastman as we open new possibilities in environment, health, and safety for the chemical industry," said Sanjay Saini, AtHoc vice president of operations. "As a direct result of our collaborative relationship, we have made product enhancements that are transforming the way global enterprises can better protect and account for their people."
