The Financial Services Authority (FSA) has demanded details of how major banks plan to prevent a repeat of the Royal Bank of Scotland's (RBS) software glitch in June 2012. The glitch in the CA7 batch process scheduler meant 12 million ...
Tags: Financial Services Authority, computer problems, Stephen Hester
Royal Bank of Scotland (RBS) will pay 125m in costs related to computer problems in June that meant customers could not access any funds credited to their account. The glitch in the CA7 batch process scheduler ended with 12 million ...
Tags: Royal Bank of Scotland, computer problems, computing, IT service
Hardly a day goes by without a story about the UK banking community messing up in some way or other. Some of the highest profile stories of the year have been around banks side-stepping regulation and fixing the markets for their own ...
Tags: UK banking community, profile stories, banks, benefit
The Treasury Committee requested that RBS chief executive Stephen Hester provide a detailed explanation of what went wrong at the bank to cause its ongoing IT issues. In a letter to the bank, Andrew Tyrie, chairman of the Treasury ...
Tags: RBS, MPs, IT Explanation
Royal Bank of Scotland (RBS) and NatWest customers are still facing technical issues as an IT failure continues to cause havoc for the banking group. Bank customers first found their RBS and NatWest services were unavailable at lunchtime ...
Tags: RBS, NatWest, technical issues, IT failure
Some Royal Bank of Scotland (RBS) and NatWest Bank customers cannot access online services as the banking group experiences a computer problem. RBS and NatWest are part of the same group and they share many systems. According to Sky ...
Tags: RBS, NatWest Bank, online services
Royal Bank of Scotland (RBS) and Natwest customers are still having issues with their bank accounts, as the technical problems causing havoc at the banking group enter their fifth day. In a statement last night, RBS admitted it had only ...
Tags: RBS, bank accounts, software failures
Banking giant RBS Group claims that the "technical failure" of its computer systems, which has been causing severe problems for customers since at least last Wednesday, has now been fixed. But it admits that knock-on problems will ...
Tags: RBS Group, technical failure, computer system, bank system
RBS is the first bank in the UK to adopt Visa Europe's digital wallet with an initial roll-out of technology that the bank believes will make it easier for customers to securely buy while on the move. Visa Europe's V.me digital wallet was ...
Tags: RBS, Digital Wallet Trial, UK, new payment technologies
Royal Bank of Scotland (RBS) will dedicate £80m of its billion-pound-plus IT budget to eliminate problems caused by its IT infrastructure being made up of mainframes patched together following multiple corporate acquisitions. Over ...
Tags: RBS, IT budget, IT infrastructure, mainframes
The board of Paperlinx has been overhauled with the resignation of a fourth director and the appointment of a new chairman and a non-executive director. Michael Barker has been appointed chairman with immediate effect, thus ensuring an ...
Managing the availability of businesses'customer-facing online presence is moving away from IT departments and towards marketing.That is according to a newly released report commissioned by SunGard availability services. Delivering ...
Tags: IT, SunGard, Professor Nelson Phillips
The IT glitch that affected NatWest,Ulster Bank and Royal Bank of Scotland(RBS)will cost the RBS Group£125m,the firm has revealed. In its half-year report,RBS said that it had to provision£125m for"costs arising from the ...
Tags: RBS, IT glitch, Ulster Bank, NatWest
NatWest has admitted the outage it suffered on Thursday 26 July was down caused by a hardware failure in one of its datacentres. The error hit customers around 3pm, leaving them with no access to online banking and unable to use debit ...
Tags: NatWest, hardware, datacentres, online banking, debit cards
RBS is said to be considering legal action against CA Technologies,following the debacle of the past week which left millions of customers unable to access their funds. A software failure in the banking group's IT systems stopped customer ...
Tags: RBS, CA Technologies, Ulster Bank found banking services