The industry that you expect to hit the IT headlines on a regular basis has not let us down in the last 12 months,despite continued tough market conditions. With customer demands changing,banks have to innovate around things like mobile ...
Tags: Financial Services, IT, bank, mobile banking, Barclays, RBS
The IT failure that struck Royal Bank of Scotland (RBS) will cost the bank more than expected as £50m is paid to customers in compensation. The IT problems that struck in June meant customers of the bank and subsidiary NatWest had ...
Tags: Royal Bank of Scotland, IT Failure, computer problems, online services
Royal Bank of Scotland (RBS) will pay 125m in costs related to computer problems in June that meant customers could not access any funds credited to their account. The glitch in the CA7 batch process scheduler ended with 12 million ...
Tags: Royal Bank of Scotland, computer problems, computing, IT service
Royal Bank of Scotland (RBS) and Natwest customers are still having issues with their bank accounts, as the technical problems causing havoc at the banking group enter their fifth day. In a statement last night, RBS admitted it had only ...
Tags: RBS, bank accounts, software failures
Network World-Four things are clear from Ciscos better-than-expected Q1 FY 2013 results: Ciscos resolve to become the No.1 vendor in IT Collaboration and TelePresence remain challenging product areas for the company Europe and the public ...
EDF blamed a major upgrade of its core systems for failing to meet customer complaint handling standards, but expects to have resolved problems by the end of the year. EDF recently migrated millions of customer accounts from multiple ...
Tags: EDF, core systems, customer complaint, multiple legacy
Kerry,the global ingredients&flavours and consumer foods group,issues the following Interim Management Statement for the nine months to 30 September 2012 and reaffirms outlook for full year. Business PERFORMANCE The Group continued to ...
Tags: Kerry Group, growth targets, consumer foods, sales
Royal Bank of Scotland (RBS) will dedicate £80m of its billion-pound-plus IT budget to eliminate problems caused by its IT infrastructure being made up of mainframes patched together following multiple corporate acquisitions. Over ...
Tags: RBS, IT budget, IT infrastructure, mainframes
An international gang of cyber crooks is plotting a major campaign to steal money from the online accounts of thousands of consumers at 30 or more major U.S.banks,security firm RSA warned. In an advisory Thursday,RSA said it has ...
Tags: Cybercriminal, Trojan Attack, international gang of cyber crooks, RSA
The Financial Services Information Sharing and Analysis Center (FS-ISAC) has put U.S. banks on high alert against cyberattackers seeking to steal employee network login credentials to conduct extensive wire transfer fraud. The alert warns ...
Tags: Cybercrime, Hacking, U.S.Banks, IT security
IDG News Service - Salesforce.com plans to announce a new application on Tuesday that lets companies create enterprise social networks where they can interact with customers and partners. Salesforce.com already offers Chatter, an ...
Tags: Companies, Online, Communities