European carrier-neutral datacentre facility provider Telecity Group has bought Finland-based datacentre operator Academica for €28m (£22.4m). The Academica acquisition provides Telecity with a capacity of 3 megawatts (MW) in ...
Tags: Telecity Group, bought, Academica, carrier-neutral datacentre facility
Software defined datacentres, cloud management and automation, virtualisation licensing, mobile virtualisation, heterogeneity and the need for IT executives to develop new skills in the cloud era were some of the themes of the VMworld ...
Tags: VMworld Europe 2012 conference, Software, Cloud, cloud computing
Toyota Motorsport went to the market for a new IT service management(ITSM)system when a sponsorship deal with BMC came to an end,and has been reaping the benefits ever since. In 2003,Toyota Motorsport,which is the part of Toyota that ...
Tags: Toyota Motorsport, ITSM, BMC, Toyota
US insurance company Nationwide Insurance is using VMware's ITBM tool to manage all the costs associated with running IT services for the business. Nationwide Insurance now offers internal IT users a service catalogue, with pricing, to ...
Tags: VMware's ITBM, running IT services, Nationwide Insurance, IT department
Mark Adams-Wright, CIO of Suffolk County Council is a firm believer in making changes to the business gradually. He is overseeing an IT change that is supporting a major transformation in the role of the council – from a provider of ...
Tags: Interview, Suffolk County Council, IT service, virtual disk image
Law firm Addleshaw Goddard (AG) has selected cloud service management provider ServiceNow to automate its IT service delivery functions ahead of offerings from CA, BMC and ICCM. Further reading Deloitte selects ServiceNow to improve ...
Tags: SaaS-based service
Manufacturer Domino Printing Sciences is cutting costs by putting its IT service desk in the cloud. The maker of printing technologies'service desk supports 25 offices across the world as well as 200 distributors in 120 countries.It ...
Tags: DPS, IT service, Service Desk, LANDesk, Cloud
Netflix no longer wants to run a data center to support its in-house IT services. Instead, it's shifting internal applications to Amazon's cloud and turning to software-as-a-service providers for other business systems. Mike Kail, vice ...
Tags: Cloud Computing, Netflix, IT service, Amazon
Thomas Cook online has signed a seven-figure deal with SME cloud provider CatN to host its e-commerce site. The agreement comes on the back of recent work by CatN,initially brought in by Thomas Cook as a skunkworks operation,which ...
Tags: Thomas Cook, SME CatN, e-commerce site, hosting provider
A comprehensive annual survey of £14bn worth of UK IT services contacts has revealed a continued appetite to outsource, new reasons for doing so and different ways of doing it. In its sixth year, KPMG's annual UK IT Service Provider ...
Tags: annual survey, UK IT, Performance Study, KPMG
Citrix has bought the privately-held cloud-based service desk technology provider Beetil,to expand its capabilities of its cloud-based support product line,Citrix GoToAssist. This acquisition will integrate an IT service desk solution to ...
Tags: Citrix, Beetil, cloud capabilities, remote support
The investment industry could use new circuit breaking technology to reduce the problems caused by market volatility,a working paper has revealed. The paper,put together by academics as part of the Foresight project on The Future of ...
CIOs have been urged to rethink their partnerships with strategic suppliers as the industry goes through its most disruptive period since the dot com crash. The rapid shift towards digital technologies,from big data to social ...
Tags: digital technologies, suppliers, Booz&Co, Solutions-orientated companies
Specsavers moved to an IT service management system from BMC Software when it wanted to become ITIL compliant and standardise the service globally. The optical retail chain implemented BMC FootPrints in 2008, when it upgraded a system ...
Tags: Specsavers, IT service management system, BMC Software
Cancer charity Macmillan had to overcome user resistance when it upgraded its IT service management (ITSM) technology, after the organisation outgrew its existing technology and processes. The organisation eventually overcame user ...