Salesforce.com suffered a significant service outage on Tuesday, less than two weeks after another serious set of system problems. The cloud-based CRM (customer relationship management) vendor's systems are divided into many instances ...
Tags: Salesforce, service outage, two weeks, system problems
Financial services firm Old Mutual has been able to improve the service it gets from its IT suppliers, increase IT effectiveness and at the same time lower costs through the creation of an outsourcing strategy that is mutually beneficial to ...
Tags: Financial services, Old Mutual, IT suppliers, IT effectiveness
Non-profit organisation the Alzheimer's Society has opted for Salesforce.com over Microsoft Dynamics because it was "easier to use" according to the charity's head of IT Phil Shoesmith. Further reading Benioff: 4G will enable an ...
Tags: Alzheimer's Society, Microsoft Dynamics, software, computing
Research in Motion (RIM) has pinned all its hopes on its upcoming mobile operating system (OS) BlackBerry 10 (BB10). Despite promises to launch by the end of the year, the company's CEO, Thorsten Heins, told the world they would have to ...
Tags: mobile operating system, BlackBerry, system, distant memory
BlueBird Strategies introduces customized Marketo training packages for marketing automation - including onsite and virtual sessions. SAN FRANCISCO, CA, December 11, 2012 /24-7PressRelease/ -- BlueBird Strategies, an advanced lead ...
Tags: BlueBird Strategies, training packages, marketing automation platforms
SAN RAMON, CA, October 26, 2012 /24-7PressRelease/ -- Ventana Research has announced the results of the first ever Technology Innovation Awards. The awards are a new addition for 2012 and recognize technology vendors who have introduced ...
Tags: Technology Innovation, Technology Vendors, Technology Innovation Awards
It's obvious that cloud computing imposes vast change within IT organizations. I've written repeatedly on this topic, addressing issues such as cost allocation, job opportunities, automation requirements, security and the relationship ...
Tags: cloud computing, vast change, IT organizations, IT value chain
When Ken Stephens, a senior vice president of Xerox Cloud Services, tried to hire a product manager from IBM recently, he had quite a shock. "I offered him a 40 percent raise," Stevens said in an interview. "But then IBM came back and gave ...
Cameleon Software, announced today that Cable ONE, a major operator of cable systems, has implemented Cameleon CPQ configure, price, quote software for Salesforce CRM to streamline its sales processes. Cable ONE delivers cable television, ...
Tags: Cameleon Software, cable systems, software, Internet services
A report by Gartner analysts Robert P. DeSisto and Praveen Sengar titled 'Hype Cycle for CRM Sales, 2012'* (published: 18 July 2012) highlights the impact of iPad-based applications on sales force automation (SFA) and the role configure, ...
Tags: iPad apps, CRM system, Cameleon Software, sales force automation
Microsoft SharePoint technology is increasingly used as a business collaboration platform on-premise or in the cloud, to connect and empower people. SharePoint additionally cuts costs with a unified infrastructure. Organizations can rapidly ...
Tags: Microsoft SharePoint, business collaboration platform, SQL database
The first product configurators - today called "CPQ" (Configure Price Quote) by IT analysts-were born about two decades ago. At that time Cameleon Software, was a pioneer in this market. Today, Cameleon is a market leader whose solutions ...
Tags: CPQ, Configure Price Quote, Cameleon Software, software market, software
Amazon Web Services has submitted an entry to the Cloud Security Alliance's Security, Trust & Assurance Registry (STAR), a move that sheds some light into the security features of its IaaS cloud offering. The CSA launched its STAR program ...
Tags: Amazon Web Services, Cloud Security, STAR, CSA
Oracle is planning to broaden the footprint of its cloud software portfolio with seven new services covering developer team services, analytics, collaboration and other areas, Executive Vice President of Product Development Thomas Kurian ...
Tags: Oracle, cloud software portfolio, new services, Salesforce.com
Salesforce.com has decided to withdraw its applications to trademark the term “social enterprise” following objections from social organisations who held that the term was understood to describe businesses with a social purpose, ...
Tags: cloud, cloud computing, Salesforce, social organisation, trademark