British Gas chief information officer(CIO)David Cooper likes to keep things low-key.But the scale of his multimillion-pound technology transformation,and the impact his team's work has on customer spending,makes his one of the ...
Tags: British Gas, 26 IT workstreams, CRM, UK
Remote working has been changing from a nice idea to part of the day job for many companies, especially in 2012. Be it the inspiration (or scaremongering) of the Olympic traffic situation or the influx of new devices hitting the shelves, ...
Tags: Remote working, Online deal, Groupon, voice communications
Hewlett-Packard(HP)CEO Meg Whitman has unveiled a five-year turnaround plan for the troubled enterprise IT company,admitting the turnaround would take longer than expected. Speaking at an analyst briefing,she said:"We have to focus on ...
Tags: Meg Whitman, HP, turnaround plan, drive its business strategy, CRM system
European regulations for the gambling sector,launching new products and driving revenue growth as a recently floated public company put enormous pressure on the IT team at Betfair. But chief technology officer(CTO)Tony McAlister,in post ...
Tags: Tony McAlister, Betfair, European regulations, CRM system
Johnston Press has mobilised its field sales team using Salesforce.com running on iPads to reduce the need for staff to come into the office. The regional newspaper company, which publishes across the UK and in the republic of Ireland, is ...
Tags: iPads, office, newspaper company, digital media company
A change in distribution leadership at asset management company Threadneedle Investments saw it examine its customer relationship management(CRM)capabilities in a bid to improve the company's operational controls. Further reading ...
Tags: CRM, Threadneedle Investments, change in distribution leadership
Salesforce.com customers interested in using the vendor's emerging family of marketing software could benefit from a new partnership it has formed with Facebook for targeted ad delivery. The companies announced the pact late Thursday ...
Tags: Facebook, Marketing Software, Privacy, Marketing Cloud
IDG News Service-Salesforce.com has grown into a company much broader in scope than its name would suggest,having moved well beyond its roots in on-demand CRM(customer relationship management)software. During next week's Dreamforce ...
Tags: Salesforce.com, Dreamforce, Platform, Partner
Hal McClamma AFSI, a nationwide provider of no credit check financing services to 28,000 merchants, announced the debut of their new furniture, appliance, electronics and flooring no credit check program. Customers pay 9% plus $35 and ...
Tags: Retailers, Electronics, Furnishing
In a bid to improve its store performance and customer marketing, mobile retailer Carphone Warehouse has used business intelligence (BI) software by MicroStrategy as opposed to rival Information Builders because the dashboards created by ...
Tags: Carphone Warehouse, mobile retailer, Netezza data, MicroStrategy
IDG News Service - Salesforce.com plans to announce a new application on Tuesday that lets companies create enterprise social networks where they can interact with customers and partners. Salesforce.com already offers Chatter, an ...
Tags: Companies, Online, Communities
US private-label food group Ralcorp Holdings has reported an increase in third-quarter profits, helped by higher sales and a gain from hedging contracts. Ralcorp, which makes cereals, sauces and pasta for US retailers, booked net earnings ...
Tags: private-label food, cereals, sauces, pasta, stocks
Socius, a Microsoft Dynamics Master VAR, has accepted the Los Angeles-area Microsoft Dynamics partner, Software Consulting and Accounting Systems, Inc. (SCAS), into their national Sales Affiliate network. Socius, a leading provider of ...
Tags: Microsoft, SCAS, Socius, business management solutions
Socius, an acclaimed business management solutions provider, announced the addition of Enterprise Dynamics Group as a Socius Affiliate organization under the Microsoft Dynamics Master VAR program DUBLIN, OH, July 31, 2012 ...
Oracle is hoping to differentiate its cloud CRM(customer relationship management)software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM On Demand Release 20,which was ...
Tags: Oracle, cloud CRM software, CRM on Demand