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The Average Customer Satisfaction Score for Amazon Slipped Five Points to 83
Dec 30, 2014
The average customer satisfaction score for Amazon slipped five points to 83 to tie with QVC for the highest score among the top 100 e-commerce sites measured over the holidays, likely because of increased price competition, according to ...

Tags: Customer Satisfaction, mobile sites, Sporting Goods
Amazon.com Has Added a File-Syncing Feature to Its Online Storage Product
Apr 1, 2013
Amazon.com has added a file-syncing feature to its online storage product, Cloud Drive, putting the service on par with competitors such as Dropbox and Google's Drive. The syncing feature will allow users to view an up-to-date file across ...

Tags: Cloud Drive

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