IT service delivery articles & resources on Made-in-China.com

The London Borough of Merton Is to Deploy Cloud and Networking Firm

Mar 29, 2013

The London Borough of Merton is to deploy cloud and networking firm Citrix's virtualisation technology in a bid to cut costs and provide a flexible working environment to 2,000 of its employees. The Citrix solution will be implemented by ...

Tags: Merton Council, Citrix, Flexible Working

EMI Music Publishing,Has Deployed a Cloud-Based It Service Management SaaS

Dec 27, 2012

EMI Music Publishing, has deployed a cloud-based IT service management software-as-a-service (SaaS) from Sunrise Software to support 900 users in 55 countries around the world. SaaS service management product Sostenuto took one week to ...

Tags: EMI Music Publishing, IT service, cloud computing, Sunrise Software

Microsoft Describes The New OS,an Update to The Three-Year-Old Windows Server 2008 OS

Dec 26, 2012

The general availability of Windows Server 2012 today will see Microsoft’s strongest push yet to target VMware users. Microsoft describes the new operating system (OS) – an update to the three-year-old Windows Server 2008 OS ...

Tags: VMware, Computer Products, Windows Server

Indian Providers Have Had to Deal with These Contingencies

Dec 24, 2012

"Indian providers have had to deal with these contingencies-international telecom cables being sliced, large union strikes that impact workers-so they are generally more prepared to deal with [them]," says Steve Hall, partner with ...

Tags: Indian, telecom cables, outsourcing consultancy, ISG

This Year Will See Over a Quarter of a Trillion Dollars Spent on IT Outsourcing Globally

Dec 21, 2012

This year will see over a quarter of a trillion dollars spent on IT outsourcing globally, but Western European organisations are holding back investments in the uncertain economy, according to the latest research from Gartner. The analyst ...

Tags: IT outsourcing, investment, IT industry, IT service

The Influence of Private Cloud on IT Service Delivery

Dec 17, 2012

When economic times are hard there is always pressure on budgets in every area of business operations. Indeed justifying any spend at all has become subject to ever more intense scrutiny and in IT this has been reflected by vendors ...

Tags: impact, private cloud, IT service delivery

Royal Mail Wanted a CIO

Dec 17, 2012

“Royal Mail wanted a CIO who is comfortable in a really volatile and changing environment to drive change. And I am. I joined because the scale of the challenge is huge and I would be mad to say no to that.” Catherine Doran ...

Tags: 1nterview, CIO, Royal Mail, Catherine Doran

A Panel of Independent Judges Will Review Entries in The Following Categories

Dec 5, 2012

The Computer Weekly European User Awards honours IT professionals across Europe that have excelled in their approach to using technology, focusing on the key areas of networking and mobile; storage; security; datacentre and virtualisation; ...

Tags: Computer, Weekly, European

AG Would Automate Its It Service Delivery Functions Ahead of Offerings From CA

Oct 5, 2012

Law firm Addleshaw Goddard (AG) has selected cloud service management provider ServiceNow to automate its IT service delivery functions ahead of offerings from CA, BMC and ICCM. Further reading Deloitte selects ServiceNow to improve ...

Tags: SaaS-based service

CatN Was Briefed to Drive IT Efficiency and Provide Options for Thomas Cook

Sep 19, 2012

Thomas Cook online has signed a seven-figure deal with SME cloud provider CatN to host its e-commerce site. The agreement comes on the back of recent work by CatN,initially brought in by Thomas Cook as a skunkworks operation,which ...

Tags: Thomas Cook, SME CatN, e-commerce site, hosting provider

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