The average customer satisfaction score for Amazon slipped five points to 83 to tie with QVC for the highest score among the top 100 e-commerce sites measured over the holidays, likely because of increased price competition, according to ...
We all need to eat – and that means we all need food packaging, with most of us handling some form of food pack several times every day. Whether it’s the cereal box at breakfast, the sandwich packet at lunch, perhaps a snack in ...
Tags: food packaging, food pack
New research has highlighted a growing gap between consumers’ expectations and retailers’ capabilities when it comes to delivering great shopping, resulting in consumers preferring to shop with retailers that are ...
There is no question Surfaces is the industry’s largest all-encompassing trade show in North America. And in 2014, it promises to be even bigger and better with the addition of a new trade show, TileExpo running in conjunction with ...
Tags: decoration, surface
As local digital media wrestles with the question of how to successfully monetize mobile, a potential new disruptor is literally mapping out a claim to that space. Indoor marketing — the practice of targeting, following and serving ...
We've all heard of the rise of showrooming, but a new holiday shopping survey by Accenture says "webrooming" will actually be more popular this holiday season. Showrooming is the consumer practice of shopping competitors for comparisons ...
Tags: Furniture, Furnishing
Discount internet retailing is a big challenge for brick-and-mortar retailers and the brands they carry. It is also a huge threat to the cycling consumer now and into the future, although they may not realize it. That's the conclusion of ...
Tags: bike, Transportation
For the two of you unfamiliar with the term, "showrooming" is the practice of going to a brick-and-mortar retailer to get an eyes-on experience with a product before ultimately buying it online. A new study confirms what many of us had ...
Tags: Best Buy, Walmart, Showrooming
Toy retailers selling Bigjigs stock on third-party websites like Amazon, eBay and Play.com have two weeks to pull the product listings - or be cut off by the supplier. Earlier this year, manufacturer, distributor and wholesaler Bigjigs ...
Tags: Bigjigs, Toy retailers, Toy
US retail giant Target is rolling out a system that can offer customers discount vouchers over social networking sites in a bid to lure them back into bricks-and-mortar stores. The systems enables people to select the deals marketed to ...
Tags: US Retailer, Computer Products
Homing in on many brick-and-mortar retailers' most daunting concerns—how to survive and thrive amid online price slashing and better market themselves in the crowded digital marketplace—the second edition of the IBD Summit ...
Tags: Transportation, bike
According to a study, nearly 50% of shoppers who purchase products online first go to brick-and-mortar locations to see the product, a tactic coined 'showrooming.' With US Census retail shopping data for Q4 of 2012 revealing marginal ...
CQuotient unveiled its new technology that enables retailers to send highly relevant digital communications to individual customers. By using the most advanced machine learning and predictive algorithms, CQuotient’s technology ...
Best Buy recently announced that next month will launch the latest Low Price Guarantee, which was expected to eliminate the phenomenon of showrooming. The showrooming refers to the consumer in the store to compare the price of goods and ...
Tags: Best Buy, Low Price Guarantee, showrooming
"In a perfect world, all of us retailers that are utilizing iPads in the store would love to see each and every one of our manufacturers develop their own apps. Within these apps, we should be able to access the complete catalog as well as ...