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Stephen Hester
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RBS Suffered Another Embarrassing Outage
Mar 8, 2013Royal Bank of Scotland (RBS), the banking group that owns NatWest, has suffered another embarrassing outage when its computer systems crashed last night, leaving its 7.5 million customers unable to withdraw cash, access their current ...
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FSA Demanded Details of How Major Banks Plan to Prevent Repeat of RBS Software Glitch
Dec 24, 2012The Financial Services Authority (FSA) has demanded details of how major banks plan to prevent a repeat of the Royal Bank of Scotland's (RBS) software glitch in June 2012. The glitch in the CA7 batch process scheduler meant 12 million ...
Tags: Financial Services Authority, computer problems, Stephen Hester
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Royal Bank of Scotland Will Pay 125m in Costs Related to Computer Problems in June
Dec 21, 2012Royal Bank of Scotland (RBS) will pay 125m in costs related to computer problems in June that meant customers could not access any funds credited to their account. The glitch in the CA7 batch process scheduler ended with 12 million ...
Tags: Royal Bank of Scotland, computer problems, computing, IT service
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Hardly a Day Goes by Without a Story About The UK Banking Community
Dec 19, 2012Hardly a day goes by without a story about the UK banking community messing up in some way or other. Some of the highest profile stories of the year have been around banks side-stepping regulation and fixing the markets for their own ...
Tags: UK banking community, profile stories, banks, benefit
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Hester Was Requested to Provide a Detailed Explanation of What Went Wrong at The Bank
Dec 18, 2012The Treasury Committee requested that RBS chief executive Stephen Hester provide a detailed explanation of what went wrong at the bank to cause its ongoing IT issues. In a letter to the bank, Andrew Tyrie, chairman of the Treasury ...
Tags: RBS, MPs, IT Explanation
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NatWest Glitch Is The Inevitable Result of Declining Coding Standards
Dec 17, 2012Banking giant RBS Group claims that the "technical failure" of its computer systems, which has been causing severe problems for customers since at least last Wednesday, has now been fixed. But it admits that knock-on problems will ...
Tags: RBS Group, technical failure, computer system, bank system
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Ulster Bank Will Cost The RBS Group 125m
Aug 3, 2012The IT glitch that affected NatWest,Ulster Bank and Royal Bank of Scotland(RBS)will cost the RBS Group£125m,the firm has revealed. In its half-year report,RBS said that it had to provision£125m for"costs arising from the ...
Tags: RBS, IT glitch, Ulster Bank, NatWest
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RBS Is Said to Be Considering Legal Action Against CA Technologies
Jun 27, 2012RBS is said to be considering legal action against CA Technologies,following the debacle of the past week which left millions of customers unable to access their funds. A software failure in the banking group's IT systems stopped customer ...
Tags: RBS, CA Technologies, Ulster Bank found banking services