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Ulster Bank
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The Lords of Lightning,Their Name Seems to Say It All
May 7, 2013The Lords Of Lightning, their name seems to say it all. They even look like battling lords in their YouTube video, something from a Greek myth about how the gods became angry and began to fight with lightening or electricity. ?The show was ...
Tags: Suits Fight, Lighting
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Nationwide Building Society Has Been Hit by an IT Glitch to Show Their Frustration
Apr 24, 2013Nationwide Building Society has been hit by an IT glitch, with many of its customers flocking to social network Twitter to show their frustration. Chelsey Strode tweeted "thanks Nationwide for being a massive inconvenience", while Chloe ...
Tags: Computer Products, software
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RBS Suffered Another Embarrassing Outage
Mar 8, 2013Royal Bank of Scotland (RBS), the banking group that owns NatWest, has suffered another embarrassing outage when its computer systems crashed last night, leaving its 7.5 million customers unable to withdraw cash, access their current ...
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DLG Has Appointed IT Consulting Firm Capgemini as a Partner
Jan 16, 2013Direct Line Group (DLG) has appointed IT consulting firm Capgemini as a partner in a five year contract to design, deliver and run a new IT infrastructure, as it looks to move away from RBS's data centres. The £100m deal, which ...
Tags: Direct Line Group, IT consulting, Capgemini, IT infrastructure
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NatWest Is Today Facing Another Significant Outage
Dec 28, 2012NatWest is today facing another significant outage, leaving customers unable to access online banking or use their debit cards. Customers have been complaining about the problems, with a number of readers contacting Computer Weekly to ...
Tags: NatWest, outage, debit cards, online banking, bank
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The Glitch in CA7 Batch Process Scheduler Ended with 12 Million Customer Accounts Frozen
Dec 24, 2012The IT failure that struck Royal Bank of Scotland (RBS) will cost the bank more than expected as £50m is paid to customers in compensation. The IT problems that struck in June meant customers of the bank and subsidiary NatWest had ...
Tags: Royal Bank of Scotland, IT Failure, computer problems, online services
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FSA Demanded Details of How Major Banks Plan to Prevent Repeat of RBS Software Glitch
Dec 24, 2012The Financial Services Authority (FSA) has demanded details of how major banks plan to prevent a repeat of the Royal Bank of Scotland's (RBS) software glitch in June 2012. The glitch in the CA7 batch process scheduler meant 12 million ...
Tags: Financial Services Authority, computer problems, Stephen Hester
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Royal Bank of Scotland Will Pay 125m in Costs Related to Computer Problems in June
Dec 21, 2012Royal Bank of Scotland (RBS) will pay 125m in costs related to computer problems in June that meant customers could not access any funds credited to their account. The glitch in the CA7 batch process scheduler ended with 12 million ...
Tags: Royal Bank of Scotland, computer problems, computing, IT service
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Hester Was Requested to Provide a Detailed Explanation of What Went Wrong at The Bank
Dec 18, 2012The Treasury Committee requested that RBS chief executive Stephen Hester provide a detailed explanation of what went wrong at the bank to cause its ongoing IT issues. In a letter to the bank, Andrew Tyrie, chairman of the Treasury ...
Tags: RBS, MPs, IT Explanation
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RBS Will Dedicate £80m of Its Billion-Pound-Plus IT Budget to Eliminate Problems
Oct 22, 2012Royal Bank of Scotland (RBS) will dedicate £80m of its billion-pound-plus IT budget to eliminate problems caused by its IT infrastructure being made up of mainframes patched together following multiple corporate acquisitions. Over ...
Tags: RBS, IT budget, IT infrastructure, mainframes
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Ulster Bank Will Cost The RBS Group 125m
Aug 3, 2012The IT glitch that affected NatWest,Ulster Bank and Royal Bank of Scotland(RBS)will cost the RBS Group£125m,the firm has revealed. In its half-year report,RBS said that it had to provision£125m for"costs arising from the ...
Tags: RBS, IT glitch, Ulster Bank, NatWest
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NatWest Has Admitted The Outage It Suffered on Thursday 26 July Was Down
Jul 27, 2012NatWest has admitted the outage it suffered on Thursday 26 July was down caused by a hardware failure in one of its datacentres. The error hit customers around 3pm, leaving them with no access to online banking and unable to use debit ...
Tags: NatWest, hardware, datacentres, online banking, debit cards
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RBS Is Said to Be Considering Legal Action Against CA Technologies
Jun 27, 2012RBS is said to be considering legal action against CA Technologies,following the debacle of the past week which left millions of customers unable to access their funds. A software failure in the banking group's IT systems stopped customer ...
Tags: RBS, CA Technologies, Ulster Bank found banking services