One of the largest known breaches, resulting in 110 million records lost and hundreds of millions of dollars in damages, started with a small, third-party supplier. We’re talking about Target, where attackers compromised Fazio ...
Tags: Supply Chain, Electrical, Electronics
Tineka Smith sits down with Zendesk's CEO to talk about social media, cloud technology and customer service. Zendesk is a provider of cloud-based helpdesk software for growing organizations to help them provide better customer service. ...
Tags: Computer Products, service, software
Zendesk said Thursday a hacker gained access to support information for some customers of its online help desk software. "We've become aware that a hacker accessed our system this week," wrote Mikkel Svane, Zendesk's CEO. "As soon as we ...
IDG News Service - The venture capitalist Vinod Khosla recently described Silicon Valley as a state of mind, rather than a geographical place. If that's the case, that state of mind can increasingly be found in San Francisco. Young tech ...
Tags: Silicon Valley, Young tech, technology center, social network
IDG News Service - Box announced on Tuesday an HTML5 framework that makes it possible for customers and other vendors to fully integrate features of its file sharing and cloud storage software into websites and enterprise applications. ...
Tags: Box, HTML5 framework, cloud storage software, pre-built code
Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com's Desk.com and Freshdesk. The "new Zendesk" includes a Facebook-like user ...
Tags: Zendesk, help-desk software, US, Cloud Computing