Capita looks set to win part of Barnet’s controversial One Barnet outsourcing plan, after it is revealed to be the preferred bidder for a back-office services contract. The contract, worth GBP 32m a year, will see IT and back-office ...
Tags: Capita, Barnet outsourcing plan, back office service, IT industry
Back-office service providers are failing to meet customer needs, with 70% of suppliers claiming projects are not being managed properly when transferring from an in-house to an outsourced function, says research from KPMG. According to ...
Tags: Back-office service, KPMG, back-office support services