PTI reported that luxury car maker Skoda India Pvt Ltd has been ordered by the Delhi State Consumer Commission to pay one of its car buyers INR 20.17 lakh including INR 2.5 lakh compensation,for selling him a defective car.
The state consumer commission relying on the service history records and receipts of expenditure submitted by the buyer,observed the car purchased in April 2005 had to be taken to the service station 33 times for repairing defects,many of which were manufacturing ones and it cost INR 1.65 lakh to the customer.
It is clear that the vehicle purchased in April 2005 and had covered 16,000 kilometer was taken 33 times to the service station within 2 years for having defects,of course some of them are manufacturing,for which parts were replaced by opposite party and complainant had to incur an expenditure of INR 1,65,000.
A bench comprising its presiding member Mr Salma Noor and judicial member Mr VK Gupta said that"Taking into consideration the facts and circumstances...we direct opposite parties to jointly and severely refund INR 17.67 lakh as price of the vehicle to complainant and INR 2,50,000 as compensation for harassment and including litigation cost."
