A vast majority of Americans are still unaware of smart meters and the smart grid,according to two recent surveys.The surveys also suggest utilities may need to further engage and educate consumers about the potential benefits of grid modernization.
The Smart Grid Consumer Collaborative(SGCC)recently polled 1,089 electricity customers nationwide,and the survey found that 54%of respondents had never heard of the terms"smart meter"or"smart grid,"and another 20%to 23%had heard of the terms but did not know what they mean–indicating that over 70%of consumers are unaware of smart meters and the smart grid.
Source:
http://smartgrid.testing-blog.com/2012/11/01/majority-of-americans-still-dont-know-what-the-smart-grid-is/#more-27255