United Fire Group and its subsidiaries have decided to deploy Accenture Claim Components, a claims management software application, as their core claims processing system.
The new technology will enable the underwriter to optimize claims handling processes and improve service efficiency for both agents and customers.
United Fire Group vice president and chief claims officer David Conner said that the new technology will support increased automation of the claims management process, freeing agents and adjusters to concentrate on customer services.
Offering real-time analytics and business-driven configuration consoles, the claims management technology covers property and casualty (P&C) claims functions from first notice of loss to settlement and recovery, for all lines of business.
Delivering a robust claims processing technology to insurers of all sizes, Accenture Claim Components is configurable, function-rich and seamlessly integrates with the insurers' existing IT infrastructure, claims the technology provider.
Operating as a global management consulting, technology services and outsourcing company in more than 120 nations, Accenture has a workforce of 259,000 people and collaborates with clients to help them become high-performance businesses.
Established in 1946 as United Fire & Casualty Company, United Fire Group writes property and casualty insurance and life insurance and sells annuities in 43 states in US.
