Trade Resources Industry Views Retailers to Take Next Step Towards Personalised Engagement with Consumers

Retailers to Take Next Step Towards Personalised Engagement with Consumers

RETAILERS have to take the next step towards personalised engagement with consumers who use mobile applications or risk losing them, an expert has warned.

Mobile applications provided the opportunity to engage with shoppers 24/7, but retailers had to tailor the experience, according to Queensland University of Technology's Study-ERP Group.

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Source: http://www.theaustralian.com.au/australian-it/it-business/retailers-need-to-sense-what-each-buyer-wants/story-e6frganx-1226605761573
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Retailers Need to Sense What Each Buyer Wants