Goodyear has developed a new app for its FleetHQ program, which allows drivers in the field to more efficiently solicit roadside assistance.
The Goodyear RoadService App is available free of charge, for Android and iPhone platforms. It can be downloaded from Google's Play Store and from the Apple App Store.
"Our new app expedites the emergency road service call process in order to help get trucks up and running again quickly," said Jose Martinez, business and digital solutions manager, Goodyear Commercial Tire Systems. "With a touch of the screen, a driver will be placed in contact with the 24/7 Goodyear-FleetHQ Solution Center, where trained tire professionals will collect vital information, including the location of the driver's immobilized truck."
The app allows drivers to pre-load their tractor and trailer unit numbers into the system so they're able to expedite the service call, Goodyear announced.
"Unlike other trucking apps, the Goodyear RoadService App focuses exclusively on connecting truck drivers with the help they need to get their trucks back on the road quickly and efficiently," explained Martinez. "Goodyear-FleetHQ offers the best road service program in the industry, and we want to make it as easy as possible for truck drivers to access it."
