Amazon is urging people to switch off a safety feature in Android, which prevents rogue apps from being downloaded, to install its own Appstore software. The online retailer has introduced its app store rival to Google Play in the UK and ...
Tags: Amazon, rogue apps, Appstore software, Amazon Appstore
The implementation of the BMC software will deliver a consistent customer experience across all CyrusOne data centres Global enterprise data center services provider CyrusOne has implemented BMC's Remedy OnDemand IT Service Management ...
Tags: CyrusOne, Computer Products, BMC, IT Service
Research reveals that UK customers plan to spend most of their Christmas shopping budget online. The research, carried out by SDL, found that UK adults put internet shopping far ahead of in-store. Another 10% of shoppers said they would ...
Tags: web over, Christmas shopping, internet shopping, online shopping
New partnership will enable AVT to offer a broader range of solutions including voice recording technologies used by most of the world's leading financial institutions for compliance applications WARWICKSHIRE, UK, August 04, 2012 ...
Motorola Mobility, a division of Google, has created an ad that mocks the troubled Apple Maps application in iOS 6. iOS 6, which runs on the new iPhone 5, was rolled out last Wednesday to generally positive reviews. One notable trouble ...
Tags: Motorola Mobility, Google, Apple Maps app, iOS 6
Weary travelers don't like waiting in line to rent a car. In 2011, Hertz became the first car rental agency to let customers at airports and neighborhood locations rent cars through a video kiosk featuring face-to-face chat. The project: ...
Tags: Hertz, car rental agency, customers experience, Friendlier Kiosks
The Empire Life Insurance Company is creating a unified data environment using Informatica Platform to help build customer centricity and maximize return on data enterprise-wide. Dubbed customer experience framework, the platform uses ...
Tags: The Empire Life Insurance Company, Informatica MDM, Service
The coatings industry in Europe has been bracing itself for an extremely difficult 2012 in which much of the region will be suffering from the effects of a severe economic downturn mainly due to the impact of the troubles with the euro on ...
Tags: coatings industry, Europe, OECD, severe economic downturn
Transport for London aiming to get NFC rolled out across entire network by the end of 2013 Commuters in London are now able to pay for their bus journeys using contactless payments. The development means Londoners can pay for their bus ...
Tags: Transport for London, bus journeys, credit or debit card, Oyster cards
The latest figures of the annual IMRG Capgemini e-Retail Sales Index have revealed that online sales in November are up 18 per cent from last year as the festive rush has encouraged consumers to reach into their digital pockets. In ...
Tags: IMRG Capgemini, e-Retail Sales, digital pockets, Christmas gift
Perry Ellis International Inc. has selected Starmount Connect and Engage to extend its point-of-sale (POS) capabilities to moble devices within the store. The solution from Starmount is expected to help Perry Ellis improve the customer ...
Tags: Perry Ellis, POS, customer service, commercial solution
Marketing software firm will form part of Customer Experience Cloud. Just days after announcing financial results boosted by the performance of its cloud division,Oracle has further strengthened its portfolio by agreeing to acquire ...
Tags: marketing software, Customer Experience Cloud, Oracle, Eloqua
Ventana Research believes Location Analytics is an important emerging technology and has commenced new research focused on it.This research program will identify trends,market opportunities and organizational requirements associated with ...
Samsung Galaxy S III's display is thinner and has a greater range of colors than that of the Apple iPhone 5, an IHS iSuppli teardown analysis revealed Tuesday. But IHS iSuppli analyst Vinita Jakhanwal noted that the differences between ...
Tags: Samsung, alaxy S III, display, Apple, iPhone 5
Rotana today announced that it has collaborated with Avaya to pilot a first-of-its-kind video-enabled contact centre, via a mobile app, in the Middle East. The mobile application is designed to enhance the customer experience for existing ...
Tags: Avaya, communications, IT, mobile applications, Rotana, mobile application