As the government pushes private companies to release customer data under its Midata initiative,Computer Weekly looks at what this means for the digital economy and who stands to benefit most from this new form of"consumer empowerment". ...
Tags: Midata, customer data, consumer empowerment
Computer giant IBM is being sued by chemicals company Avantor Performance Materials over a software project that, it claims, went wrong. Avantor, which produces chemicals and raw materials for the pharmaceutical industry, as well as ...
Tags: IBM, Avantor Performance, RBS, FoxMeyer
Royal Bank of Scotland (RBS) has developed a private cloud to support its application development process, using Amazon best practices. The project has enabled RBS to determine running costs of its IT infrastructure, and provide ...
Tags: Royal Bank of Scotland, RBS, Amazon, Private Cloud
The cloud played a pivotal role in separating insurance group Direct Line from parent company the Royal Bank of Scotland(RBS)to launch on the stock market. Direct Line had less than 6 months to re-engineer its HR process to prepare for an ...
Tags: Cloud HR, share offering, RBS, Peoplesoft system
Royal Bank of Scotland (RBS) will dedicate £80m of its billion-pound-plus IT budget to eliminate problems caused by its IT infrastructure being made up of mainframes patched together following multiple corporate acquisitions. Over ...
Tags: RBS, IT budget, IT infrastructure, mainframes
The number of customers making payments with their mobile phones is estimated to grow to 17 billion transactions in 2013. This compares with 141 million in 2011, according to research from Capgemini, RBS and retail association Efma. ...
Tags: Computer Products, Electronics, Transactions
Managing the availability of businesses'customer-facing online presence is moving away from IT departments and towards marketing.That is according to a newly released report commissioned by SunGard availability services. Delivering ...
Tags: IT, SunGard, Professor Nelson Phillips
David Weymouth, group director of operations and risk at insurance giant RSA, talks to Computer Weekly about the importance of training the next generation of IT leaders; the key changes affecting finance technology; and why a government ...
Tags: Interview, RSA, insurance, banks'IT systems, Finance IT systems
The global financial services sector still faces upheaval, five years after the credit crunch decimated its ranks. But how have IT strategies changed in the years since the UK government was forced to nationalise Northern Rock? Five years ...
Tags: global financial services, IT strategies, IT infrastructure, software
The IT glitch that affected NatWest,Ulster Bank and Royal Bank of Scotland(RBS)will cost the RBS Group£125m,the firm has revealed. In its half-year report,RBS said that it had to provision£125m for"costs arising from the ...
Tags: RBS, IT glitch, Ulster Bank, NatWest
NatWest has admitted the outage it suffered on Thursday 26 July was down caused by a hardware failure in one of its datacentres. The error hit customers around 3pm, leaving them with no access to online banking and unable to use debit ...
Tags: NatWest, hardware, datacentres, online banking, debit cards
French cement maker Lafarge SA (LG. FR) is planning to sell a seven-year, euro-denominated bond, one of the banks running the sale said Monday. Initial price guidance has been set in the area of 6.25%. BNP Paribas, Credit Agricole, HSBC, ...
Tags: market view, cement
RBS is said to be considering legal action against CA Technologies,following the debacle of the past week which left millions of customers unable to access their funds. A software failure in the banking group's IT systems stopped customer ...
Tags: RBS, CA Technologies, Ulster Bank found banking services
The Federal Reserve Bank of New York has sold over $4bn of packaged mortgage debt, further reducing a portfolio of assets associated with the bailout of Dutch insurer American International Group (AIG). Since the sales of the securities ...
A software malfunction is to blame for making RBS and NatWest services unavailable to customers, Computer Weekly understands. A source close to the situation confirmed it was a software problem that led to two days of downtime at the RBS ...
Tags: RBS, NatWest, Online Banking, software malfunction, software problem