EMI Music Publishing, has deployed a cloud-based IT service management software-as-a-service (SaaS) from Sunrise Software to support 900 users in 55 countries around the world. SaaS service management product Sostenuto took one week to ...
Tags: EMI Music Publishing, IT service, cloud computing, Sunrise Software
The year 2012 will go down in history as the year when people voted with their wallets and decided that tablets are good enough for work. The success of tablets has driven people to bring their own devices to work. Supporting these ...
Tags: tablets, managed desktop estate, PC suppliers, desktop virtualisation, IT
The general availability of Windows Server 2012 today will see Microsoft’s strongest push yet to target VMware users. Microsoft describes the new operating system (OS) – an update to the three-year-old Windows Server 2008 OS ...
Tags: VMware, Computer Products, Windows Server
Businesses are increasingly taking advantage of the economic and political benefits of setting up operations in Malaysia, whether to gain access to a highly skilled but lower-cost workforce to support global operations, or as a stepping ...
Tags: Malaysia, BP, IT Initiative, Multimedia Super Corridor
One of the patent authors, Ekaterina Britvina, mentioned that the main idea behind the patented technology is to use service waiting time to provide the users with audio and video advertisement which makes the ads less annoying. User ...
Tags: Ekaterina Britvina, patented technology, video advertisement, IT service
Navigis, a leading global integrator of ServiceNow ITSM software and services and Third Sky, a leading IT Service Management (ITSM) solutions provider, today announced the fourth installment in their "EXCELerator" series of pre-packaged ...
Tags: Navigis, software, IT Service Management, IT industry
Mindsharp, a SharePoint Education company, continues to connect with other technology companies with the introduction of the new Partner and Reseller program. DevFacto Technologies, headquartered in Edmonton, Canada, specializes in ...
Tags: Mindsharp, Highpoint Solutions, Reseller program, IT service
Suffolk County Council has rolled out a next generation network, which it expects will cut costs by up to 30%. The high speed, next generation network (NGN) will provide connectivity to over 300 schools and 300 council premises and will ...
Tags: Suffolk County Council, next generation network, PSN-Ready Network
Los Angeles World Airports (LAWA), the department that oversees three airports in the LA area, recently implemented a business continuity and disaster recovery plan for the Los Angeles International Airport (LAX). As part of the effort, the ...
Tags: LAWA, airports, LAX, CSO, Bob Violino
Red Level Networks, a premier Michigan-based IT solutions provider, announced today that it has been selected for inclusion in the 2012 Inc. 500|5000 list of the fastest-growing private companies in America for the second year in a row. Red ...
Tags: Red Level Networks, network, software, company news
"Indian providers have had to deal with these contingencies-international telecom cables being sliced, large union strikes that impact workers-so they are generally more prepared to deal with [them]," says Steve Hall, partner with ...
Tags: Indian, telecom cables, outsourcing consultancy, ISG
Business consultancy Deloitte is using cloud-based IT service management (ITSM) from ServiceNow to support 13,000 employees in the UK and Switzerland. ServiceNow is a cloud-based service that automates IT support. Customers pay an annual ...
Tags: Deloitte, IT service management, IT support, IT industry
Outsourcing services giant Accenture has launched an apprenticeship programme in Newcastle, offering 40 places on the three-year programme over the next 12 months. The first 20 apprentices will start in February 2013, with another 20 ...
Tags: Accenture, outsourcing, Newcastle, training program
The implementation of the BMC software will deliver a consistent customer experience across all CyrusOne data centres Global enterprise data center services provider CyrusOne has implemented BMC's Remedy OnDemand IT Service Management ...
Tags: CyrusOne, Computer Products, BMC, IT Service
Irish multinational drug maker United Drug has implemented Silver Peak WAN optimisation devices that have improved application performance, upgraded disaster recovery provision and saved on bandwidth costs to the tune of €30,000 per ...
Tags: United Drug, application performance, disaster recovery, software