customer service shortfalls

UK Businesses Lose a Total of 1 Billion Man-Hours Per Year as a Result of Poor IT Service
Nov 8, 2012
Almost 40%of IT workers lose one day or more a week fixing IT problems and attempting to contact suppliers,and poor customer service from IT suppliers is proving costly to UK businesses,according to research by Rackspace. In its first IT ...

Tags: IT suppliers, UK businesses, CIOs, customer service shortfalls