"Indian providers have had to deal with these contingencies-international telecom cables being sliced, large union strikes that impact workers-so they are generally more prepared to deal with [them]," says Steve Hall, partner with ...
Tags: Indian, telecom cables, outsourcing consultancy, ISG
There's little doubt that multi-sourcing enterprise IT services. The average U.S. IT shop is working with 13.5 service providers overall, according to Gartner. But managing multiple providers remains a challenge for most IT organizations. ...
Tags: IT services, IT shop, service providers, IT organizations
Amazon Web Services (AWS) recent storm-related outage, which left Web sites including Netflix, Pinterest, and Instagram inaccessible, is just the latest in a string of costly cloud failures. Since 2007, a total of 568 hours of downtime at ...
Tags: AWS, Disaster Preparedness Questions, Cloud Services Provider, IWGCR
The number of global IT services deals with a cloud computing element have tripled since 2010,according to research from IT outsourcing consultancy Information Services Group(ISG). ISG used its TPI index to analyse IT outsourcing deals ...
Tags: IT, Cloud Computing, ISG, IT services, Outsourcing