Hewlett-Packard has launched a hosted offering called HP Service Anywhere, providing IT service management (ITSM) software over the Internet. “We believe that SaaS as a delivery model and as a business model makes sense for many of ...
Tags: cloud, highlightedpost, HP, hp service everywhere, IT service management
Royal Bank of Scotland (RBS) and NatWest customers are still facing technical issues as an IT failure continues to cause havoc for the banking group. Bank customers first found their RBS and NatWest services were unavailable at lunchtime ...
Tags: RBS, NatWest, technical issues, IT failure
Businesses will face tough penalties for failing to secure personal data under new European legislation. Companies could face fines of up to 2% of their turnover for breaching a proposed EU data protection law. “It is ...
Tags: businesses, tough penalties, secure personal data, European legislation
Employees now have the ability to take personal control over the delivery of the IT services and information they require. BMC’s MyIT is an enterprise software solution that has been designed to empower users to request IT ...
Tags: IT service, information, MyIT, IT assistance
When economic times are hard there is always pressure on budgets in every area of business operations. Indeed justifying any spend at all has become subject to ever more intense scrutiny and in IT this has been reflected by vendors ...
Tags: impact, private cloud, IT service delivery
“Royal Mail wanted a CIO who is comfortable in a really volatile and changing environment to drive change. And I am. I joined because the scale of the challenge is huge and I would be mad to say no to that.” Catherine Doran ...
Tags: 1nterview, CIO, Royal Mail, Catherine Doran
Cloud computing is a potential game-changer for SMEs, according to IT consortium, the Open Group. But most SMEs find the technology confusing and are unsure how to implement it, said the group of suppliers, users and academics. ...
Tags: cloud computing, SMEs, IT consortium
Virtualisation has been highlighted as the technology that delivers the most positive results for businesses as IT heads meet the challenge of doing the same for less. Research of 100 CIOs at firms with more than 1,000 employees, carried ...
Tags: IT, virtualisation, technology
Faced with challenging economic conditions in its key markets of the US and Europe,India's fourth-largest IT services provider plans to expand its consultancy services business and focus on three technologies. It all began with vegetable ...
Tags: US, Europe, India, IT service, Wipro Technologies, Bangalore
eBaoTech Corporation and ChinaSoft International have joined hands to offer insurers eBaoTech's advanced insurance software solutions with ChinaSoft's information technology (IT) service offerings. eBaoTech has incorporated ChinaSoft in ...
Tags: insurers, insurance software, life insurance, system integration
The Computer Weekly European User Awards honours IT professionals across Europe that have excelled in their approach to using technology, focusing on the key areas of networking and mobile; storage; security; datacentre and virtualisation; ...
The Computer Weekly Buyer's Guide will map the IT buying cycle of our readership onto relevant editorial that will inform and educate readers and help them towards making the right buying decision. On a three week cycle the publication ...
Tags: Computer, Products, readership
The number of global IT services deals with a cloud computing element have tripled since 2010,according to research from IT outsourcing consultancy Information Services Group(ISG). ISG used its TPI index to analyse IT outsourcing deals ...
Tags: IT, Cloud Computing, ISG, IT services, Outsourcing
Almost 40%of IT workers lose one day or more a week fixing IT problems and attempting to contact suppliers,and poor customer service from IT suppliers is proving costly to UK businesses,according to research by Rackspace. In its first IT ...
Tags: IT suppliers, UK businesses, CIOs, customer service shortfalls
Orange customers are still experiencing problems with 3G and general telephone network coverage since EE's 4G rollout over a week ago. Computing has received a torrent of complaints from Orange customers, whose infrastructure was merged ...