ConAgra Foods, the famous $18 billion packaged food leader, has realized major efficiency and productivity gains from BMC Remedy ITSM, allowing the Fortune 500 company to concentrate on reaching its business goals faster and driving down IT ...
Tags: ConAgra Foods, BMC Software
The European Organisation for Nuclear Research, CERN, is on the verge of signing a new contract for IT service management (ITSM) software with ServiceNow - as long as the vendor provides enough visibility to ensure that CERN will not be ...
Tags: CERN, Computer Products
De Monfort University (DMU) has joined forces with business advisors Deloitte to launch a masters in science (MSc) for cyber security - what it says is the first of its kind in the UK. DMU's Cyber Security Centre experts and Deloitte's ...
Tags: Computer Products, software
Logicalis has agreed to acquire four European subsidiaries of the defunct computer services company 2e2 for €24m (£20.7m). The managed services provider will acquire the Spanish and Irish systems integration businesses, which ...
HTG Inc. awarded ITIL3 Best Practices certifications, leads to winning Excellence in Global IT Support award from international client. VANCOUVER, WA, January 28, 2013 /24-7PressRelease/ -- HTG, Inc. announced the successful completion of ...
Tags: HTG, ITIL3, Practices Certifications
Law firm Addleshaw Goddard is using an IT service management (ITSM) service in the cloud as part of a programme to improve IT for the business that has 1,250 IT users in the UK and Singapore. After analysing the market and putting out a ...
Tags: IT, service management, UK, niche players
AlfaVad is the Latest to Join the StarWind Global Partner Community StarWind Software Inc., an innovative provider of storage virtualization software and VM backup technology, announced today that it has signed a distribution partnership ...
Tags: StarWind Software, Software, Computer Products, AlfaVad SA
Navigis, a leading global integrator of ServiceNow ITSM software and services and Third Sky, a leading IT Service Management (ITSM) solutions provider, today announced the fourth installment in their "EXCELerator" series of pre-packaged ...
Tags: Navigis, software, IT Service Management, IT industry
Business consultancy Deloitte is using cloud-based IT service management (ITSM) from ServiceNow to support 13,000 employees in the UK and Switzerland. ServiceNow is a cloud-based service that automates IT support. Customers pay an annual ...
Tags: Deloitte, IT service management, IT support, IT industry
Hewlett-Packard has launched a hosted offering called HP Service Anywhere, providing IT service management (ITSM) software over the Internet. “We believe that SaaS as a delivery model and as a business model makes sense for many of ...
Tags: cloud, highlightedpost, HP, hp service everywhere, IT service management
Toyota Motorsport went to the market for a new IT service management(ITSM)system when a sponsorship deal with BMC came to an end,and has been reaping the benefits ever since. In 2003,Toyota Motorsport,which is the part of Toyota that ...
Tags: Toyota Motorsport, ITSM, BMC, Toyota
Specsavers moved to an IT service management system from BMC Software when it wanted to become ITIL compliant and standardise the service globally. The optical retail chain implemented BMC FootPrints in 2008, when it upgraded a system ...
Tags: Specsavers, IT service management system, BMC Software
Cancer charity Macmillan had to overcome user resistance when it upgraded its IT service management (ITSM) technology, after the organisation outgrew its existing technology and processes. The organisation eventually overcame user ...
Imperial College London is moving its IT service management(ITSM)into the cloud after it grew out of its eight-year-old system. The project will be monitored and,if it proves as successful as expected,the college could move more IT to the ...
Tags: ITSM, Cloud, Imperial College