The Landlord & Letting Awards 2014, held on the 26th of November, saw David Phillips receive the Award for Customer Service and a special commendation for performance as a supplier.
This Customer Service Award marks a third consecutive year that our dedication to ensuring the best customer service possible has been recognised by our peers in the industry.
Performance was assessed based on four factors:
Consistency & Quality
Problem Solving & Innovation
Customer Satisfaction
Initiative & Accountability
Jo Ensby, marketing manager for AEP Media who organised the Awards, commented: “The Landlord & Letting Awards are the premier private rented sector awards in the UK: it’s great to be able to recognise and reward the best in the industry. The standard of entries increases year on year, so David Phillips has done phenomenally well to win their category.”
